Typical HI Express with expected amenities. Only real downside is that its location is right next to I75, a major freeway. Could hear loud traffic noises throughout my time here.
Nancy
ทริป 1 คืน
10/10
Place was comfortable and roomy. Jet tub was amazing.
Casey
ทริป 1 คืน
2/10
I booked a room on Expedia/Hotels.com and they had no rooms!!!
David
ทริป 1 คืน
10/10
Unfortunately, my husband got in an accident while we were in town, and the young man on duty was so very kind and helpful to me; getting me a taxi to the hospital, etc. He was excellent. I’m sorry I don’t remember his name.
Connie
ทริป 1 คืน
10/10
Lori
ทริป 1 คืน
4/10
A
ทริปธุรกิจ 3 คืน
6/10
Upon arrival- I was given keys to my room and when I went up to the room on the third floor someone was already checked into the room. I had two young children with me and the situation was embarrassing for us and the person in the room. To have staff miss that someone was already in the room they gave me was very odd and frustrating, We then had to haul all of our belongings back downstairs to get into a different room. It was later evening when we checked and we just wanted to get settled down for the night.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
10/10
We stayed for what we thought was going to be one night due to bad road conditions but ended up staying the whole weekend! Crystal, the manager, was absolutely fantastic! They struggled with housekeeping staff and Crystal and the rest of the employees went above and beyond to clean the rooms themselves to accommodate the larger than anticipated number of guests staying that weekend. Due to understaffing of the housekeeping staff we had a very long wait to check in. However, Crystal the manager handled everything with such professionalism and really went above and beyond by comping us our stay and upgrading us to a king suite. She took a bad situation of understaffing and made it more than right by extending a free night’s stay to all of us that were waiting to check in. Now that’s fantastic management skills!
The hotel was super clean and the room was great! We stayed in a king suite with a jacuzzi tub and it was fantastic! Huge room with large bathroom, living room area and separate room with a bed. It was just what we needed to be able to relax and reconnect.
The staff here really stepped up and had all hands on deck helping out from cleaning rooms, serving breakfast, managing the front desk, and clearing the heavy snow. You could tell that Crystal’s management and leadership was top notch!
Breakfast was excellent as always! They even had a nice little assortment of treats and goodies to put on your pancakes. I’m sure the kids loved it!
We will stay again!
Elizabeth
ทริป 1 คืน
4/10
Nickolas
ทริป 1 คืน
6/10
Walk in shower, floor walls, slippery. Almost fell, safety hazard. Water pressure of shower poor.
Patrick
ทริป 1 คืน
8/10
The small couch in room cushions had some noticeable spots
Indoor pool just did not look clean so we didn't go in, was looking forward to getting into a pool
Lori
ทริป 1 คืน
6/10
Tiffany
ทริป 1 คืน
10/10
Staff was super friendly, hotel clean and new. Beds and pillows amazingly comfortable (and I am super picky). Water pressure doesn't knock your socks off, but manageable. Beyond my expectations for a HI Express! Nice work.
Sara
ทริปกับครอบครัว 1 คืน
8/10
Highly recommend this hotel if you are staying in the area. Spent the weekend skiing at Boyne and this was the perfect place to stay a short distance from there! Very clean and seems to be newly renovated. Breakfast was good and the staff were very friendly. I would stay here again.
ผู้เข้าพักจริง
ทริป 2 คืน
6/10
Very friendly staff. Great place to stay for the price. Only issue was the room smelled a little moldy. Overall I would go back for another stay.
Eric
ทริปกับเพื่อน 1 คืน
8/10
Aimie
ทริป 3 คืน
10/10
Brian
ทริป 2 คืน
10/10
Nice room / close to town
Manuela
ทริปโรแมนติก 1 คืน
10/10
Easter
ทริป 2 คืน
2/10
My reservation never went through and I showed up to no room. Awful experience due to my reservation never even being made even though I had a confirmation and confirmation/itinerary number.
Tyler
ทริป 3 คืน
10/10
Staff was friendly and the room was very nice for the price.
Thomas
ทริปธุรกิจ 1 คืน
10/10
Great Staff good breakfast
Conrad
ทริปธุรกิจ 1 คืน
2/10
This stay was my least favorite. For a Holiday Inn I expected a coffee pot in my room, a bed with clean sheets, not just remade from the previous guest, and a blow dryer. There was also no mini fridge or microwave.
I also expected housekeeping to have been completed by check in, but they were still there cleaning past 6pm and not being quiet about it.
For a Holiday Inn I'm extremely disappointed.