Located in the heart of downtown Gatlinburg, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offers a warm welcome with free breakfast and an arcade/game room. Unwind by the indoor pool or connect to WiFi for some work. Guests have praised the helpful staff.
Gatlinburg Convention Center - 3 min walk - 0.3 km
Gatlinburg Space Needle - 6 min walk - 0.6 km
SkyPark - 8 min walk - 0.7 km
Anakeesta - 12 min walk - 1.0 km
Ripley's Aquarium of the Smokies - 12 min walk - 1.1 km
Getting around
Alcoa - Knoxville Airport (TYS) - 70 min drive
Area shuttle (surcharge)
Theme park shuttle (surcharge)
Restaurants
Ole Smoky Distillery - 6 min walk
Sugarlands Distilling Co. - 7 min walk
Puckers Sports Bar - 8 min walk
Mellow Mushroom - 7 min walk
Crockett's Breakfast Camp - 11 min walk
About this property
Holiday Inn Express Gatlinburg Downtown by IHG
Holiday Inn Express Gatlinburg Downtown by IHG puts you in a great location, within a short 10-minute walk of Gatlinburg Convention Center and Gatlinburg Space Needle. Guests can take a dip in the indoor pool, and freebies such as breakfast, WiFi and self-parking are added perks. Also, Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are within a 15-minute walk. Fellow travellers say great things about the helpful staff and location.
At a glance
DONE
Hotel size
113 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking includes off-street options
DONE
Off-site
Area shuttle*
Theme park shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free breakfast
Snack bar/deli
What to do
Skiing nearby
Fishing nearby
Working away
Business centre
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Laundry facilities
Free newspapers in reception
Luggage storage
Pool loungers
Facilities
1 building/tower
Built in 2016
ATM/banking
Safe-deposit box at front desk
Television in common areas
An indoor pool
Arcade/games room
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 15 per accommodation, per night
Optional extras
Local area shuttle and theme park shuttle services are offered for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
Gatlinburg Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
Holiday Inn Express Hotel
Holiday Inn Express
Express Gatlinburg Downtown
Express Gatlinburg By Ihg
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown by IHG Hotel
Holiday Inn Express Gatlinburg Downtown an IHG Hotel
Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG Hotel Gatlinburg
Frequently asked questions
Does Holiday Inn Express Gatlinburg Downtown by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Gatlinburg Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Gatlinburg Downtown by IHG?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express Gatlinburg Downtown by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Gatlinburg Downtown by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Gatlinburg Downtown by IHG?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Express Gatlinburg Downtown by IHG and nearby?
Have fun with nearby winter activities such as skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include an arcade.
What's the area around Holiday Inn Express Gatlinburg Downtown by IHG like?
Holiday Inn Express Gatlinburg Downtown by IHG is a short 14-minute walk from Great Smoky Mountains National Park and 14 minutes' walk from Ripley's Aquarium of the Smokies. Travellers love the hotel's prime location.
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Holiday Inn Express Gatlinburg Downtown by IHG Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Breakfast
Children
Room
Water park
Location
Family friendly
Attraction
Parking
Bed
What guests liked
Breakfast was consistently excellent with many choices and a great variety. (67 reviews)
The indoor pool and waterpark area was a huge hit with kids, offering a fun and convenient experience. (37 reviews)
Free parking was a huge bonus and convenient, with some guests also able to walk to nearby attractions. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
8 Aug 2025
My kids really enjoyed the indoor water park, and they loved the breakfast options. We will definitely stay here again on future trips.
John
John, 2-night trip
10/10 Exceptional
30 Jun 2025
Clean,nice check in and out,love the pool area especially for my kiddos, & the breakfast was amazing 👏 this will be our go to spot for now on!
Sierra
Sierra, 1-night trip
10/10 Exceptional
29 Jun 2025
Overall it was a great stay.
Joey
Joey, 2-night trip
10/10 Exceptional
2 Jul 2025
Clean property and friendly staff.
Jagruti
Jagruti, 2-night trip
10/10 Exceptional
15 Jun 2025
We had an incredible stay! Indoor pool and slides were perfect for our stay!
Tiffiny
Tiffiny, 2-night trip
10/10 Exceptional
20 Jun 2025
Our stay was amazing the front desk staff was very friendly the set up of the hotel and where it is located is in a very good location.
Ibreisha
Ibreisha, 2-night trip
10/10 Exceptional
7 Jun 2025
Hotel very clean, good breakfast, kids loved the indoor pool and water slide.
Darlene
Darlene, 2-night trip
10/10 Exceptional
14 Jun 2025
A family friendly place.
April
April, 1-night trip
10/10 Exceptional
2 Jun 2025
Great breakfast and clean room.
Danette
Danette, 3-night trip
6/10 Good
1 Jul 2025
Pool was nice
Jesse
Jesse, 4-night trip
10/10 Exceptional
8 Jul 2025
Family 4th of July
We had a great time!
Jennifer
Jennifer, 7-night trip
10/10 Exceptional
2 Jun 2025
I found this property to be clean and the staff to all be very nice and accommodating.
Lisa
Lisa, 2-night trip
8/10 Very good
21 Jun 2025
Mini waterpark was a huge reason for staying here. Very comfortable beds and room, although stained floors in room. Easy walk to main area with restaurants, shopping, attractions.
Kelly
Kelly, 1-night trip
8/10 Very good
23 Jun 2025
Access to downtown area.
room was quite clean
breakfast was ok.
Grenville
Grenville, 1-night trip
10/10 Exceptional
12 Mar 2025
This was a fantastic stay- clean, walkable to main attractions, comfortable, and had a good breakfast selection!
Amy
Amy, 1-night trip
6/10 Good
26 Aug 2025
a little dingy..
usually love HGI Express.. worst one we stayed at.. unimpressive.. a little dingy.. rooms smaller than usual
Monica
Monica, 1-night trip
10/10 Exceptional
12 Apr 2025
Perfect for our family vacation
Christina
Christina, 4-night trip
10/10 Exceptional
28 Apr 2025
It was nice and very convenient to convention center.
Clay and Christy
Clay and Christy, 2-night trip
10/10 Exceptional
15 Jun 2025
In walking distance of a lot of activities to do with the family. Very friendly staff. Very clean!
taylor
taylor, 3-night trip
10/10 Exceptional
21 Apr 2025
We enjoyed our stay.
Breakfast was awesome!
Vince
Vince, 5-night trip
10/10 Exceptional
4 Mar 2025
Super clean nice place to stay a good price
Wilda
Wilda, 1-night trip
10/10 Exceptional
13 Mar 2025
Great pool, great service, phenomenal breakfast and helpful staff.
Miranda
Miranda, 3-night trip
10/10 Exceptional
4 Apr 2025
It was a great one night stay .
Adan
Adan, 1-night trip
10/10 Exceptional
12 May 2025
Great time very clean
John
John, 3-night trip
8/10 Very good
13 Mar 2025
Staff was very kind and accommodating to make our stay one to remember.