I have stayed her 5-6 times. It took us 45 minutes to get into our room as we did a late check in and the key card wouldn’t work. I was able to get a hold of their after hours line and they were out in 10 minutes. We thought the room was warm because we had been outside. Unfortunately our heater was broken and would only stay on 2-15 minutes before the pilot would go out if I could get it on. There was a sign on the thermostat that said to turn off and wait a minute and turn back on. I barely slept. There was no space heater so we just had to tough it out as I eventually fell asleep not being able to get up every 10-20 minutes.
I reached out to the staff and they apologized and told us they would let the owner know and upgraded us to an amazing place by the lake. What an amazing view!!! We were pleasantly surprised and were so grateful to Brian and Justin for turning the terrible start of our trip around!!! Now I only want lakeside!!!
ANGELA
ทริปกับครอบครัว 2 คืน
4/10
The unit was in very poor condition. The first unit they offered they told us the heater wasn’t working. So they did move us to a larger unit at no additional cost. The shower in our unit had a broken and cracked shower pan. The crack could pinch your feet if not careful. The pan also had holes that the shower water was running into, going under the unit. There was no where comfortable to sit. After all it was a one bedroom with a living room and kitchen. Living space had two twin beds. Many other small issues. It was clear the owners haven’t seen the unit maybe in years. Very old and outdated. We’ve been staying at the Franciscan on and off for years. This was truly a disappointment. Hopefully someone will address these issues. The lake and scenery where beautiful.
Lana
ทริปกับครอบครัว 2 คืน
6/10
Shilpa
ทริป 3 คืน
8/10
JOHN
ทริป 2 คืน
10/10
Great location
Ryan
ทริป 3 คืน
10/10
Great service - lakeside cabin gorgeous
veronica
ทริป 3 คืน
10/10
Very nice cabin. Fully supplied kitchen, good WiFi, comfortable bed, nice shower temperature at a good price
Gabriel
ทริปโรแมนติก 3 คืน
10/10
Patricia
ทริป 6 คืน
8/10
Jens
ทริป 5 คืน
10/10
Excellent
Willie
ทริปกับครอบครัว 2 คืน
10/10
Don
ทริป 3 คืน
10/10
Property met our needs and is affordable as well. Very convenient location
Shirley
ทริปกับครอบครัว 2 คืน
10/10
Very nice cabin. Friendly and helpful staff.
Hongwen
ทริปกับครอบครัว 2 คืน
8/10
JIEUN
ทริปกับครอบครัว 2 คืน
10/10
It's very cozy!
Bradley
ทริป 1 คืน
10/10
Carrie
ทริป 2 คืน
8/10
This place is beautiful but choose lakeview side but not all of them have the view because if not you’ll be sent Cross the road to mountain way , is clean , comfortable beds the only issue is the few dishes and pants to cook literally for two people only but it’s rent for more so be aware , great location and polite staff
Juan
ทริปกับครอบครัว 2 คืน
8/10
Great stay overall! Clean and solid amount of accommodations in terms of a well stocked kitchen, easy parking, large selection of TV channels, comfortable couches/living room area, warm water, functioning heating unit etc. Only nitpick is was hard to locate at night due to non lit signage. Would have appreciated better signage and/or direction on where cottage was (ie across the street from the main beach facing cottages)