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The Reserve at Paradisus Punta Cana

5.0 star property
Upmarket beachfront hotel with spa, near Los Corales Beach

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5 outdoor pools, pool umbrellas, pool loungers
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
5 outdoor pools, pool umbrellas, pool loungers
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Property grounds
Escape to The Reserve at Paradisus Punta Cana, where an adjacent golf course and private beach set the stage for a relaxing retreat. Guests can unwind with massages on the beach or indulge in hydrotherapy and aromatherapy at YHI Spa, then enjoy activities like basketball, volleyball, or yoga on the sand.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Childcare
  • Pool
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants and 2 beach bars
  • Full-service spa
  • 5 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Free beach shuttle
  • 4 outdoor tennis courts
  • Fitness centre
  • Sauna

For families (6)

  • Free cots/infant beds
  • Babysitting services
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Family Concierge One Bedroom Master Suite

Premium bedding, minibar, in-room safe, desk

Family Concierge One Bedroom Master Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Relax by the serene pool surrounded by palm trees and shaded lounge chairs.

Paradisus Grand Cana - All Suites - All Inclusive

  • Pool
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  • Free parking
8.4 out of 10, Very good, 1,031 reviews
The price is ฿11,131
฿14,248 total
includes taxes & fees
10 Aug - 11 Aug
Paradisus Grand Cana - All Suites - All Inclusive
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About the area

Map
Bavaro Beach, Punta Cana, La Altagracia, 23000

What's nearby

  • Los Corales Beach - 14 min walk - 1.2 km
  • Cocotal Golf and Country Club - 14 min walk - 1.3 km
  • Cortecito Beach - 5 min drive - 2.5 km
  • Bavaro Beach - 9 min drive - 3.1 km
  • Downtown Punta Cana - 9 min drive - 5.7 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 27 min drive
  • Area shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Lobby Bar - ‬13 min walk
  • ‪World Cafe - ‬7 min walk
  • ‪Lobby Bar - ‬8 min walk
  • ‪Seaside Grill - ‬7 min walk
  • ‪Riviera Restaurant - ‬7 min walk

About this property

The Reserve at Paradisus Punta Cana

Placing you within a 15-minute walk of Cocotal Golf and Country Club, The Reserve at Paradisus Punta Cana offers a private beach where you can enjoy free cabanas, beach umbrellas and beach massages. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and aromatherapy. Vento serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 beach bars, a nightclub and a free kid's club.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons

Land activities

Cycling
Climbing wall
Fitness facilities
Tennis
Tennis lessons
Volleyball
Access to 27-hole golf course
Golf green fees
Transport to golf course

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
Theme parties

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 170 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Free on-site extended parking
    • Wheelchair-accessible parking on site

Off-site

    • Area shuttle*
    • Free beach shuttle
LOB_HOTELS

Property amenities

Food and drink

  • 2 beach bars
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Free beach shuttle
  • Tennis lessons
  • Beach yoga
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Rock climbing
  • Segway hire/tours
  • Kayaking
  • Shopping
  • Bingo
  • Use of nearby fitness centre
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach cabanas
  • Free beach shuttle
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway hire/tours

Facilities

  • 8 buildings/towers
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • 5 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Hot tub
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
ROOM

Room amenities

Be entertained

  • IPod docking station
  • Plasma television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Private hot tub
  • Furnished balcony/patio
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Hydromassage shower head
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

YHI Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Vento – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required.
Gabi Club – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
HydroGrill – This poolside restaurant specialises in barbecue and serves brunch and lunch. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Paradisus Punta Cana Reserve
Punta Cana Paradisus Reserve
Punta Cana Reserve
Reserve Paradisus Punta Cana
Reserve Paradisus Punta Cana Resort All Inclusive
Reserve Paradisus Resort All Inclusive
Reserve Punta Cana
Reserve Punta Cana Paradisus
Reserve Punta Cana Resort
Reserve Resort Punta Cana
The Reserve at Paradisus Punta Cana Resort All Inclusive
Reserve Paradisus Punta Cana All Inclusive
Reserve Parasus Punta Cana In
The Reserve at Paradisus Punta Cana Hotel
The Reserve at Paradisus Punta Cana Punta Cana
The Reserve at Paradisus Punta Cana Hotel Punta Cana
The Reserve at Paradisus Punta Cana Resort All Inclusive
HELP_OUTLINE

Frequently asked questions

Does The Reserve at Paradisus Punta Cana offer free cancellation for a full refund?

Yes, The Reserve at Paradisus Punta Cana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Reserve at Paradisus Punta Cana?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at The Reserve at Paradisus Punta Cana?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Reserve at Paradisus Punta Cana?

Yes, there's free self, valet and extended parking.

What are the check-in and check-out times at The Reserve at Paradisus Punta Cana?

You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at The Reserve at Paradisus Punta Cana?

No, this hotel doesn't have a casino, but Casino Avalon Princess (9-min drive) is nearby.

What is there to do at The Reserve at Paradisus Punta Cana and nearby?

Have fun with on-site activities such as kayaking, volleyball and beach yoga and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball, racquetball/squash and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 5 outdoor swimming pools. The Reserve at Paradisus Punta Cana also has 2 beach bars, a nightclub and a private beach, as well as a water slide, a sauna and a steam room.

Are there restaurants at or near The Reserve at Paradisus Punta Cana?

Yes, Vento offers Mediterranean cuisine, pool views and poolside dining.

Does The Reserve at Paradisus Punta Cana have rooms with private hot tubs?

Yes, each room has a a private hot tub and a jetted bath.

Does The Reserve at Paradisus Punta Cana have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around The Reserve at Paradisus Punta Cana like?

The Reserve at Paradisus Punta Cana is in Bávaro, a short 14-minute walk from Cocotal Golf and Country Club.

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The Reserve at Paradisus Punta Cana Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Food
Service staff
Bar
Trip
Booking

Reviews

4/10

We came here 4 years ago and it used to be such a great resort that we decided to return. However, it Was such a big disappointment. The staff were rude and not friendly. You couldnt even get someone to serve you in the evening at the bar (even though we were tipping a lot each time). The food was so horrible and got food poisoning on 3rd day, food was stale with very limited options. One of the worse vacations thus far despite the large price tag of the trip. Do not recommend at all!
6-night trip

10/10

Absolutely loved the Reserve at the Paradisus. Many different restaurants to choose from. Private pools and beach areas for Reserve guests. Also private dining choices as well. Entertainment for all ages.
5-night trip

4/10

We reserved at The Reserve at Paradisus Punta Cana, but were moved to Paradisus Palma Real to a lesser category (not The Reserve) due to the other being under remodeling/demolition that was already undergoing at the time of our reservation!!! Extremely disappointed.
4-night trip

8/10

la playa y las piscinas muy bonitas
4-night trip

8/10

The property itself was well kept. Everything regarding the structure and and the vast majority of the staff was superb. The meals were vast in terms of variety. There was no disappointment there. The only negative about the property was reporting an issue regarding the in room phone and closet to the front desk on our first night and no one took the initiative to resolve our issue not until the night before having to check out. I reported the two issues of the phone in the room not working. I was not able to dial room service nor the front desk. As a matter of fact you would only get a dial tone when picking up the phone. Aside from that, none of the buttons worked. There was no feedback when a button was pressed. Part of the sliding door closet was stuck which prevented me from putting my belongings in there. I reported these matters to the front desk on the first night. We were informed they would reset the phone in addition to sending someone to look at the closet. Sadly none of that was attended to. Not till i was in bed getting rest to leave the next morning the phone rings to an agent on the other end asking if the phone works fine. I politely responded with yes not even bothering to check because it made no difference to me to check when i was not going to utilize the phone. The response to issues was not the finest!
4-night trip

8/10

Beautiful resort . Just the food wasn’t that great.
1-night trip

6/10

This Resort is listed as a 5 star resort, Service at check in was amazing. The Resort outside looks is amazing and very nice! the Bracelet room key is great. but room is old, full kitchen has not pots, plates, cups or utensil. last night on my trip i notice that the windows did not lock... it was open at one point. the pool opens at 7am, but no towel service till 10am. the pool close at 6pm :-( 13 restaurant. only found 8, and not all are open. the restaurants that are open will alternate nights, and you need a reservation for all restaurants. for breakfast only the buffet is open, for lunch only buffet and an adult only restaurant. abd dinner like i said it alternate nights. The only swim up bar was closed ;-( you needed to get out of the pool and into the top bar to get a drink. No music in pool area in the morning, and no service for at the beach. Most staff did not know the resort and the places thing were at, asked questions and a i dont know was many answers.
2-night trip

8/10

2-night trip

10/10

5-night trip

8/10

8-night trip

10/10

9-night trip

8/10

La ayuda en front desk no fue de mucha ayuda , pedimos shampoo para mi familia y nunca llego
7-night trip

8/10

It was an overall beautiful property . There was fun activity to do during the stay . I especially loved painting and Yoga with “ Happy Boy “! The pool was amazing . My only gripe would be the food was just ok. I really enjoyed my stay overall and would love to come back soon .
3-night trip

2/10

7-night trip

10/10

The hotel is amazing, the food and the service is excelente I will come back and recommend to friends and family. Also one of the staff member Alvaro Ortega gave as an excellent service everyday that me and my family were there, Thaks!!
4-night trip

10/10

Gustavo Rivera did great service at our stay. Pelegrin Garcia did great service and was nice to work with. Francier did great job as our waiter. Overall, we were happy with the Resort.
4-night trip

10/10

Excellent service & everyone treated us good
3-night trip

10/10

8-night trip

10/10

Is a gorgeous place, the staff was incredibly professional with very good customer service skills and personal concerned about the wellbeing of the guests.That was at least my experience. About the cleaning aspect: the elevator has a really bad smell!,there were flies all over the food in the buffet at the counters.The food was not that good.
4-night trip

10/10

AMAZING resort; got engaged and they even helped my fiancé set everything up without me knowing 😭 10/10
2-night trip

10/10

2-night trip

2/10

Horrible please to have vacation, stop it I'm so sleepy oh thank you I'm lazy you know I don't want to
12-night trip

4/10

Satisfied after visiting the Majestic Resort last year, this time I decided to choose a slightly more expensive Paradisus Punta Cana, but it was the wrong choice after all. Wow, it's a star in the sky to open an Italian restaurant and open other restaurants for a while, or to make a reservation without opening in-house. I guess it was because there were no people, but I drank 12 meals in a similar pattern, so I became a diet later. There, the staff of Launer Jean kindly gave the resort explanation one round, so I was relieved and put two out of five stars. No soundproofing, no sleep installer program. I am not willing to visit again.
4-night trip

2/10

Room was not ready for check-in at 4:20pm. Had to wait 25 minutes. 1st room had no TV reception & safe was not working. 2nd room, entrance door lock did not work upon arrival, both phones not working, night stand light in living room not working, ceiling light in bathroom not working, mini bar refrigerator door would not close, hair on shower floor and on hair dryer handle, bathtub did not look clean, when i used a wet wash cloth on the bathtub bottom, it came out black, made restaurant reservation and concierge made the reservation for the evening on the day that I was leaving in error.....never saw or talked to a manager. Very poorly run hotel!
6-night trip

10/10

This was my third time at the reserve at Paradisus. The grounds are beautiful and magical.
10-night trip