Accidentally booked this location at the wrong city. Called immediately - both hotels.com and the hotel itself. Hotels.com told me the hotel manager was out and they would resolve and give me a refund on the morning. The next morning the manager tells me that the hotels.com agent didn’t change the status of my reservation from “live” to “canceled”. Hotels.com agent tells me this is not true, and that the hotel manager is refusing to provide my refund. Both point fingers at each other and I am left with no refund despite calling immediately. Horrible customer service on both parts.
Veronica
ทริป 1 คืน
8/10
Shalom
ทริป 1 คืน
8/10
Very good place while visiting dc or Maryland. There are few things inside home needs to be upgraded but overall it’s very good
Ratan
ทริปกับครอบครัว 1 คืน
10/10
Vishal
ทริปกับครอบครัว 3 คืน
10/10
Kylie
ทริป 2 คืน
10/10
Very clean
Erik
ทริป 1 คืน
10/10
Mike
ทริป 1 คืน
10/10
Francine
ทริปกับครอบครัว 1 คืน
10/10
Kolawole
ทริป 4 คืน
8/10
The suite was very clean and comfortable, offer all the basic essentials needed for an extended stay. I came for medical reasons and the beds were very comfy.
Candace
ทริปธุรกิจ 6 คืน
10/10
julie
ทริปกับครอบครัว 5 คืน
10/10
A hospedagem foi incrível, conforto e silêncio.
Privacidade.
PAULO
ทริปธุรกิจ 7 คืน
4/10
they didn’t do room service during my stay. also didn’t take the trash. i had to go at night to get towel as they could not send anyone to my room. its not even meeting mariotte standard.
Shibashish
ทริปกับครอบครัว 2 คืน
6/10
Eugene
ทริปกับครอบครัว 1 คืน
10/10
All around experience was great.
John
ทริป 1 คืน
10/10
Very clean and comfortable bed.
Good buffet breakfast for people on the go.
Just spent one night, hotel was in the way of our travelling. Could hear the highway traffic
Suzanne
ทริปโรแมนติก 1 คืน
10/10
Estime
ทริป 3 คืน
10/10
Suite was Comfortable and clean. Customer service was excellent. The receptionists were great and they were able to get me in room without any issues although I was early for check-in. I am definitely going back and recommending it to friends and family.
Tina
ทริป 1 คืน
10/10
Room comfy
Clean
Breakfast just ok
Overall decent hotel
Anetra
ทริปโรแมนติก 2 คืน
10/10
Therese
ทริป 1 คืน
10/10
Estime
ทริปกับครอบครัว 3 คืน
10/10
Wonderful hotel. We were comfortable and homey with all of the ammenities. Hot breakfast was tasty. Highly recommend this hotel.
Marlene
ทริปโรแมนติก 1 คืน
10/10
The towels had little hair on it not too much to be considered dirty I just notice everything. Lady who checked me in was extremely pleasant. Breakfast wasn't that great. Could do without. Bed was comfy. Overall stay was great. 8/10 recommend
Will be coming back