First of all Bryce, the employee, gave us the wrong door and when we found it, it was the wrong key. Second, we had to go get the correct key for the given door and then we accidentally walked into an occupied room with people inside which was traumatizing for my family and the other family! Afterwards, we confronted Bryce about this and he DID NOT apologize as he gave us another room and smiled, laughing. Do not waste your money here because not only did we get disrespected by staff, but the rooms SUCKED. The beds are full-sized and uncomfortable, the AC was irregular and was only on one side, and there is no privacy between each room’s balconies. Overall, do not waste your money here due to poor management!
The image below shows that Bryce initially gave us room 504 (the occupied room) and then gave us room 503 (the unoccupied room) after confronting him.