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Candlewood Suites West Springfield by IHG

2.5 star property
Hotel with indoor pool, near Big E

Choose dates to view prices

Photo gallery for Candlewood Suites West Springfield by IHG

Exterior
Exterior
Gazebo
Indoor pool
Studio Suite, 2 Double Beds | Desk, blackout curtains, soundproofing, iron/ironing board
Big E is a haven for rest and relaxation in the business district. Unwind in the spa tub, recharge at the 24-hour gym, or explore nearby Candlewood Suites West Springfield with free WiFi to guide you.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Gym
  • Pet-friendly
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Weekly housekeeping
  • Indoor pool
  • 24-hour fitness centre
  • Hot tub
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe

Feel at home (6)

  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
The current price is ฿3,220
฿3,686 total
includes taxes & fees
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility)

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Fan
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Double Beds

9.0 out of 10
Wonderful
(41 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Fan
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Fan
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(30 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
Fan
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Indoor pool

La Quinta Inn & Suites by Wyndham Springfield MA

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
8.2 out of 10, Very good, 1,280 reviews
The price is ฿3,771
฿4,278 total
includes taxes & fees
9 Nov - 10 Nov
La Quinta Inn & Suites by Wyndham Springfield MA
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About the area

Map
572 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Big E - 13 min walk - 1.1 km
  • Baystate Medical Center - 4 min drive - 3.9 km
  • Eastern States Exposition - 4 min drive - 4.6 km
  • MGM Springfield - 4 min drive - 5.0 km
  • Naismith Memorial Basketball Hall of Fame - 5 min drive - 5.3 km

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 27 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 28 min drive
  • Springfield Union Station - 10 min drive
  • Holyoke Station - 17 min drive
  • Northampton Station - 19 min drive

Restaurants

  • ‪Cumberland Farms - ‬2 min drive
  • ‪puerto rico bakery 1 - ‬4 min drive
  • ‪Wood-N-Tap - ‬15 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chili's Grill & Bar - ‬20 min walk

About this property

Candlewood Suites West Springfield by IHG

At Candlewood Suites West Springfield by IHG, you'll be a short five-minute drive from Big E and MGM Springfield. Guests can relax at the Hot tub, work out at the 24-hour fitness centre or grab a bite to eat at the coffee shop/cafe. An indoor pool and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. The helpful staff and overall property condition get good marks from fellow travellers.

At a glance

DONE

Hotel size

    • 71 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Pitbull dog breeds are not permitted.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 27 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Shared microwave
  • Snack bar/deli

Travelling with children

  • Local/corner shop

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Hot tub
  • Lockers available
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 42-inch LED TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher
  • Ice maker
  • Paper towels

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
State tax ID – C0000503250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Candlewood Suites Hotel West Springfield
Candlewood Suites West Springfield
West Springfield Candlewood Suites
Candlewood Hotel West Springfield
Candlewood Suites West Springfield Hotel
Candlewood West Springfield

Frequently asked questions

Does Candlewood Suites West Springfield by IHG offer free cancellation for a full refund?

Yes, Candlewood Suites West Springfield by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Candlewood Suites West Springfield by IHG?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:00 PM.

Are pets allowed at Candlewood Suites West Springfield by IHG?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 27 kg per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Candlewood Suites West Springfield by IHG?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Candlewood Suites West Springfield by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

Is there an on-site casino at Candlewood Suites West Springfield by IHG?

No, this hotel doesn't have a casino, but MGM Springfield (5-min drive) is nearby.

What is there to do at Candlewood Suites West Springfield by IHG and nearby?

Candlewood Suites West Springfield by IHG has an indoor pool and a 24-hour fitness centre, as well as a hot tub and a picnic area.

Does Candlewood Suites West Springfield by IHG have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and an ice maker.

What's the area around Candlewood Suites West Springfield by IHG like?

Candlewood Suites West Springfield by IHG is a short 15-minute walk from Big E and 9 minutes' walk from Connecticut River.

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Reviews

Candlewood Suites West Springfield by IHG Reviews

8.4

Very good

8.6

Cleanliness

8.2

Location

8.8

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • The property is located in a good area with plenty of dining options nearby. (5 reviews)
  • The hot tub was clean, relaxing, and had exceptional jets, providing a fun experience for guests. (10 reviews)
  • The hot tub and pool were clean, relaxing, and provided a great relief after a long day. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Bed
Hot Tub
Kitchen
Location
Bathroom
Restaurant
Kitchenette
Children

Reviews

10/10 Exceptional

Full size fridge and freezer in the kitchenette, comfortable bed
TIm, 1-night trip

8/10 Very good

I enjoyed my stay
Sara, 3-night trip

6/10 Good

A bit older facilities but otherwise meets all the basic needs and is easy on and off the 91 highway
Jennifer, 1-night trip

10/10 Exceptional

The beds were so comfortable and the room and bathroom was a good size.
Laura, 1-night trip

2/10 Poor

Management absolutely atrocious

Cockroaches seen multiple times. Management extremely rude and disrespectful spent over $1500 to stay there and got treated like I hadn’t paid a dime and was inconveniencing them
Kayla, 3-night trip

10/10 Exceptional

Room and staff were nice, lots of restaurants nearby! Loved the hot tub and pool 👍👍👍
Madison, 1-night trip

8/10 Very good

Excellent service
elizabeth, 1-night trip

10/10 Exceptional

Great rooms clean and great hot tub and pool
Richard, 2-night trip

10/10 Exceptional

Vacation

Great amenities
Jeffrey, 6-night trip

8/10 Very good

Clean ..comfortable and close to highway..affordable
Roxanna, 1-night trip

10/10 Exceptional

Excellent!This is gonna always be my go to for a stay from now on.My grandaughter and i loved it and the staff was great
Darlene, 1-night trip

10/10 Exceptional

Great place to stay.
Luz, 1-night trip

8/10 Very good

Spacious and clean room
Marsha, 1-night trip

10/10 Exceptional

Comfortable. Easy access.
Garold, 1-night trip

4/10 Fair

Food splattered on door and hand rail in bathroom along with the wall in the bedroom. Bathroom has soap stains Cheap vibes but a place to sleep
Lindsey, 2-night trip

10/10 Exceptional

Everything was great. The pool and the hot tub sucked. It was kind of like being in a dungeon.
Steven, 1-night trip

10/10 Exceptional

It was great
Sydney, 1-night trip

10/10 Exceptional

Pretty good
Matthew, 1-night trip

10/10 Exceptional

Convenient and in a good area. Close to many dining options. The bathroom is spacious but lacks bars to hang your wet towels
Susan, 2-night trip

10/10 Exceptional

my stays at Candlewood are always great
Kelly, 5-night trip

10/10 Exceptional

I was very impressed by the cleanliness, options of rooms, front desk assistance, and I especially liked the Suites.
Betty, 1-night trip

8/10 Very good

Enjoyed our stay!
Kelly, 1-night trip

8/10 Very good

My stay was ok. I would definitely go back when ever in West Springfield
Sara, 9-night trip

10/10 Exceptional

The gift certificate discounts for a breakfast place is excellent creative thinking. Staff was few, but very nice and helpful to the point of volunteering suggestions. Opposite of pushy, very chill, but well kept nice get away
Mark, 1-night trip

6/10 Good

It needs to be remodeled.
Rodger, 1-night trip