No meeting place, the rooms are outdated. Smells of cheap laundry detergent, no air filtration.
Cassandra
ทริป 1 คืน
10/10
Great amenities
Jeffrey
ทริปกับครอบครัว 6 คืน
6/10
Our stay was fairly average. The room was clean enough and all the of the team members at the hotel were friendly and welcoming. The elevator was having issues and the carpeting in the stairways really needed to be cleaned better or replaced. Hallways were loud and being on the second floor the people above us were loud pretty late. Overall it was adequate for what we needed.
Kelly
ทริปกับครอบครัว 1 คืน
6/10
The pool had so much chlorine in it you could smell from the outside doors. It made my eyes burn just sitting in the pool area for 5 minutes. Ended up leaving it was so bad.
The elevator was needing work a sign said, good thing I had some visitors because I have a bad back and have issues with stairs. I was on the 3rd Fl. My guest had to go get me food and bring it up. It was inconvenient for them. I was in my room for the night. They just said they’d help me with my bags in the morning if it wasn’t fix, someone was coming. He asked if I could change rooms. She didn’t say anything back just about helping with bags.
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Donna
ทริป 1 คืน
2/10
I was kicked out because my one year old was walking on the floor and the employee at the desk claimed that he was making too much noise and that the person below me made a noise complaint when I went down stairs no one was below me the front door where the lobby is was directly below my room the woman at the front desk was ride and disrespectful and discriminatory towards my child. Also the employee at the desk had me wait u til she finished her personal phone call before she checked me in. She refused to giver her name so that I could properly make a report about my experience.
Alexis
ทริปกับครอบครัว 1 คืน
6/10
There always room for improvement such as someone covering the front desk at all times. Nice to have free laundry available but the dryers takes about three times to dry your cloths. Hot tub was nice, pool was cool. Staff was friendly.
Kenneth R
ทริป 7 คืน
10/10
Antonio
ทริปธุรกิจ 1 คืน
8/10
Iglesia
ทริป 1 คืน
8/10
William
ทริปกับเพื่อน 1 คืน
10/10
Jerell
ทริปกับครอบครัว 2 คืน
10/10
Anuar Salim
ทริป 1 คืน
10/10
Alexis
ทริปธุรกิจ 1 คืน
8/10
Anthony
ทริปกับเพื่อน 1 คืน
8/10
Leslie
ทริปกับครอบครัว 1 คืน
8/10
ผู้เข้าพักจริง
ทริป 1 คืน
6/10
Vivian
ทริป 7 คืน
10/10
Nice place to stay. Several good eateries and other shopping within a few miles, not far from Holyoke mall (one of the areas largest). Minutes from the Big "E" (Eastern States Exposition) grounds. Only real complaint: the room's two rolling desk chairs are extremely uncomfortable for sitting more than a few minutes at a time.
Kenneth
ทริป 2 คืน
6/10
Front desk staff was very nice. Very good area with lots of restraurants, easy highway access. Property is old especially the bathrooms and the room heating/cooling units. Extremely loud! BUT our room and property was clean and the beds were very comfortable.
Karen
ทริป 1 คืน
8/10
People at front desk were very nice
Michael
ทริป 1 คืน
10/10
Ryan
ทริป 1 คืน
10/10
Hotel was clean. Room had all the amenities needed for a lengthy stay.
Gerald
ทริป 2 คืน
10/10
my stays at Candlewood are always great
Kelly
ทริปกับครอบครัว 5 คืน
6/10
Edward
ทริป 5 คืน
10/10
the people at the desk were very nice and accommodating and the room was very clean and quiet I love when I go to the West Springfield Candlewood