I was booked for three nights. I was originally given a room that was already occupied. So, I had to get a different room. The second room was supposed to be non-smoking but it had a distinct cigarette odor. Also, the TVs (I had a suite with 2 TV's) were not hooked up. I had to hook up one myself. The remotes did not work. I got one remote replaced that finally worked. In the bathroom, the metal frame surrounding the lights in the ceiling was hanging down. Which I felt could be a safety hazard if it came completely off and fell.
Breakfast was only good thing about this place. TV was impossible to work. Beat up remote.
Zachary
ทริป 1 คืน
10/10
Melissa
ทริป 1 คืน
10/10
shawn
ทริป 1 คืน
10/10
George
ทริป 1 คืน
6/10
They had pool but never mentioned that pool needed servicing. My son and self were deeply disappointed. We wanted a trip with a pool.
Mark
ทริปกับครอบครัว 1 คืน
2/10
honestly it felt dirty bed coverings looked dirty. didnt stay left soon after checking in
Shawn
ทริปกับครอบครัว 1 คืน
2/10
Check in at front desk was terrible, said I canceled my room but provided confirmation number to approve and then they were in denial
Jaden
ทริปกับเพื่อน 3 คืน
2/10
The lady at the fron when we checked in was so unorganized and in her personal phone. Tho she apologized for being on her phone it didn't stop her. Meanwhile Im just standing there waiting awkwardly. Moving on to the pool that i was told when i called before i booked was open, it was green like swamp green, so obviously we didn't use it. i was so disappointed. Moving on to the room, the bottom of Our toilet was absolutely disgusting pee marks dried onto the rim and toilet bowl. The sheets were stained, The jacuzzi tub…it literally the only other reason besides the pool we booked this place, one jet worked and you couldn’t move the jet up or down so it just blasted water everywhere. The tub outside was missing pieces of the fake tile pieces. Our tv just kept shutting off. Randomly. No timer set and not sleep mode. Just broken. The heater… lol it made this awful sound like someone was dragging something heavy across the carpet. At 72 it blew out cold air, at 74 it was blowing death hot air. The lady at the front literally like disappeared after we checked in and never saw her again that night.
We slept like absolute dog crap….Prayed for a decent breakfast at-least.. but ohh Breakfast.. the biscuits and gravy, the biscuits were rock solid, no joke. The waffle batter was so runny it just spewed out the sides of the waffle iron. We just left. I will never stay here again. I took photos of the pool and everything described above. Hoping management will make this right .
Shelby
ทริป 1 คืน
2/10
Amanda
ทริป 1 คืน
10/10
Jennifer
ทริป 2 คืน
4/10
Bathroom was in absolutely poor shape. Floor in the main area was also not in great shape. Bed was ok..
Mikael
ทริป 1 คืน
10/10
Courtney
ทริป 1 คืน
10/10
Very friendly
Kristina
ทริป 1 คืน
2/10
Elizabeth
ทริป 1 คืน
2/10
This place is awful. Someone checked me in that no one even knew! They had me listed in someone else's room. They moved me twice and the final move had me in a room that smelled like a chain smoker. With only sheets in the bed, one tiny towel and I had to connect with Expedia to get outta there.
The hotel is fraudulent and dishonest. This hotel doesn't like when you try to leave due to horrid conditions.
Do not stay here!!! Is awful and I wouldn t wish on an enemy.