After my first night I noticed welts on my body. I thought it might be because I have sensitive skin. The second night I had a lot more and so did my husband. He has 32 welts bites! Now we knew we were being eaten alive. We told the office employee. He said they could look and see. I told him I wanted another room. He said they did not have bed bugs in the hotel, but the second floor had roaches. I should him the bites I had on my leg. One was three bites together and was about 2 1/2 inches long. Some welts were one inch in diamentor. Then he asked if I wanted another room, I said YES. He asked a second time. I said YES! He asked a third time. Guess what I said? He gave us a another room on the second floor. Gratefully I did not see any roaches. The first room's door had to be slammed in order to shut. The kitchen faucet came up from it's setting, the bathroom sink did not have a stopper. There were other things wrong, but we lived with it. The second room was better, but there had been a leak upstairs in the bathroom and had evidence of that was in our bathroom shower. Other minor things as well. In my opinion the hotel is extremely ran down and need a complete overhaul. We now refer to it as the Roach Motel.
Donna
Donna, ทริป 6 คืน
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10/10 ไร้ที่ติ
1 ก.ค. 2025
The front desk staff was always very helpful. The “breakfast” selection was extremely disappointing though
Andrew
Andrew, ทริปธุรกิจ 1 คืน
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10/10 ไร้ที่ติ
29 มิ.ย. 2025
Harrison
Harrison, ทริป 1 คืน
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6/10 ดี
21 มิ.ย. 2025
Need major upgrades
Place need to be updated. Rug in room dirty and no utensil nor pots and pans to cook. A/C not working properly no USB plugs. The place looks dirty and it is.
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
16 มิ.ย. 2025
ผู้เข้าพักจริง
ทริป 1 คืน
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2/10 แย่
10 มิ.ย. 2025
The hotel was dirty there was trash from the person that stayed before use dont recommend this hotel.
Adael
Adael, ทริปกับครอบครัว 2 คืน
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4/10 พอใช้
9 มิ.ย. 2025
Room was so so but check in was bad. I tried to change "deluxe king" to two queens as our group size changed and because I booked through hotels.com, the desk clerk would not budge, in spite of having availability. The bed was ok but don't know what made this "deluxe" unit at top dollar! The included breakfast was terrible. Just a ledge in the office with a coffee pot and a hot water pot. "Food" consisted of small packet of oatmeal (no milk) or a stale muffin. Small breakfast bar was option but no real food of any kind. No place to sit so stood drinking coffee in small lobby.
Janice
Janice, ทริปกับครอบครัว 1 คืน
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4/10 พอใช้
6 มิ.ย. 2025
Yasuhiro
Yasuhiro, ทริป 1 คืน
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8/10 ดีมาก
30 พ.ค. 2025
This is a well-maintained property with a friendly and accommodating staff. The location is safe and provides easy access to both 580 and 680 for easy access to all areas of the greater Bay Area. It is quiet and has rooms that allow for heating up leftovers or preparing simple meals. A great choice for traveling families or locals looking for access to shopping and nearby communities. Will stay again when I want to leave S.F. for a weekend with peace, cleanliness, and an escape from today’s dysfunctional city…
Mark
Mark, ทริปกับเพื่อน 2 คืน
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10/10 ไร้ที่ติ
28 พ.ค. 2025
Toilet operated lil slow
Sheila
Sheila, ทริปโรแมนติก 1 คืน
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2/10 แย่
25 พ.ค. 2025
Aircon was not working still nothing was done by the hotel