6/10 ดี
15 พ.ค. 2025
Upon checking in for a one-night stay and booking a King smoking room, I discovered that the room had not been adequately cleaned upon my departure. The refrigerator contained remnants of french fries and ketchup. Additionally, there were items in the toilet and sink, and the bed was soiled. It appears that there may have been a misunderstanding regarding the cleanliness of the room.
Despite this issue, I returned to the front desk, where I was accommodated in a different room that was more pleasant. The hotel appears to be undergoing renovations, and the pool is currently not functional.
I ended up staying here for three more nights. On my third night, the staff approached me and inquired if we would be returning. They expressed their satisfaction with our stay and offered a discount on our payment, which was previously made through Expedia. This allowed me to save money for the extended stay.
The positive aspects of the hotel include its quiet atmosphere, low traffic, and lack of noise. I feel safe and comfortable there. If I return to Rockingham the quality Inn hotel will be where I stay
Kimberly
Kimberly, ทริปกับเพื่อน 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
