4/10 พอใช้
4 เม.ย. 2025
Disappointed 😞
We had vehicle issues,needed tires,they held my reservation to later check in. However they switched my room last minute because of my 13 lb shih tzu that is almost 16 yrs old. The room had a kitchenette but half the normal amenities were not there and we were told extra cost..Then as my dog was on her way to leave she smelt another dog in the lobby floor next to the door. She has never peed inside and she wasn't feeling good, peed at the door and continued to outside the door. The manager flipped out on me yelling "is that your dog?,you can't have her in the lobby?.." I apologized and her assistant said she is old it's okay... manager still flipping out said that wasn't allowed and now we need to clean up..I apologized and offered to clean it up, just a 2 oz pee,seriously 😐??.. She said they would clean it. I walked out to my husband and told him. He pointed out a guy with a great dane walking his dog on the lot and right back into the lobby. A few minutes later a lady with her boxer walked into the lobby.. they need better management, our room floors were not clean...since when is a coffee maker or silverware in a kitchenette extra??.
Isabella
Isabella, ทริป 1 คืน
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