2/10 แย่
1 เมษายน 2025
Rude and Nasty
Do not stay here. Karinne, Carinne, or Kareen, whatever her name was, is blatantly rude and doesnt care. She rushed my mother through the credit card macine with hateful 'sign here, tap that, ect' without giving mom a chance to read. We shouldve left then but thought she may be having a bad day. Nope.
Two days in, we found our room had been cleaned, but no towels or toilet tissue had been left for us. I called down front. After multiple rings, the phone was cut off. I called back and Carinne answered. When I told her we had no towels or toilet paper she said 'the rooms arent cleaned everyday'. I replied that I knew that but it had been cleaned that day, they just hadnt left towels or TP.
Well, you can come to the front desk and get it, she said. 'I replied that I was up for knee surgery and was not able and my mom is 74 years old.'
Carinne said 'Well, I cant leave the desk, theres no one else here.'
First off, you run a hotel with one employees?
Mom ended up going to get towels and TP. THE TOWEL WE RECEIVED WAS FILTHY. I hope I can add pictures.
We called Customer support but nothing came of it. Do yourself a favor and stay somewhere else.
Patricia
Patricia, ทริปกับเพื่อน 5 คืน
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