I had three rooms booked for a family overnight stay. We have stayed at hotel pigeon forge lots of times. Upon arrival check in went ok except they charged a fee, higher than the room fee itself, per room to check in. This fee is not included into your cost even tho Hotels.com says your price includes taxes and fees. Yet when we arrived we were hit with $160 in ccjeck in fees. Even tho this is refunded at checkout it is still an inconvenience. The next this is no breakfast. We stayed there before Covid and they had a good breakfast, now they offer nothing. They have vending machine areas on most floors but they are empty, no vending machines in sight just an empty space. They staff was friendly, the room was clean however, this was a place just to sleep. No amenities and that’s a shame. This could be a super vice stay for travelers!