6/10 ดี
4 พ.ค. 2025
No comforter , not working phone Rm 340
Checked in around 1am after an exhausting day. Check in was a breeze. Got into bed only to discover no comforter on one of the beds, so did not sleep well at all. Tried to call front desk but phone either not working or disconnected. Giving 3 stars because a little service goes a long way. Upon checkout I just wanted to make a note of the missing comforter and not working phone since I was concerned it could affect my deposit plus, come on. 150.00/ night and basic decent night of sleep not achieved. The apology was listless, dismissive and nonchalant. Disappointing. Please do better in training your staff on this. Otherwise the hotel was very clean and modern. But when I do stay in the area again as I have plans to do quite often in the future, I would look elsewhere
kibian
kibian, ทริป 1 คืน
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