When visiting Lenox, Gateways Inn & Restaurant is a great choice to consider. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails.
Languages
English
At a glance
Hotel size
11 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:30 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 9:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
What to do
Golfing nearby
Hiking/biking trails nearby
Skiing nearby
Working away
Business centre
Meeting room
Conference space
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Wedding services
Facilities
1 building/tower
Built in 1912
Terrace
Library
Arcade/games room
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Upper floors accessible by stairs only
4 steps to reach property
Room amenities
Be entertained
30-inch flat-screen TV
Digital TV channels
Streaming services
Home comfort
Air conditioning (climate-controlled)
Dressing gowns and slippers
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Soap and shampoo
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Housekeeping (on request)
Fees & policies
Optional extras
Housekeeping is available for an extra charge and varies based on length of stay and unit size
Renovations and closures
The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
Bar/lounge
Restaurant
The following facilities are closed on Monday and Tuesday:
Bar/lounge
Restaurant
Children & extra beds
Rollaway beds are available for USD 40.0 per day
Policies
This property does not have lifts.
This property accepts major credit cards and cash.
State tax ID – C0012071520
Also known as
Gateways Inn
Gateways Inn Lenox
Gateways Lenox
Gateways & Restaurant Lenox
Gateways Inn & Restaurant Hotel
Gateways Inn & Restaurant Lenox
Gateways Inn & Restaurant Hotel Lenox
Frequently asked questions
Does Gateways Inn & Restaurant offer free cancellation for a full refund?
Yes, Gateways Inn & Restaurant does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Gateways Inn & Restaurant?
Sorry, pets aren't allowed.
Is parking offered on site at Gateways Inn & Restaurant?
Yes, there's free self parking.
What are the check-in and check-out times at Gateways Inn & Restaurant?
Check-in start time: 3:30 PM; check-in end time: 5:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Gateways Inn & Restaurant and nearby?
Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Gateways Inn & Restaurant also has an arcade.
What's the area around Gateways Inn & Restaurant like?
Gateways Inn & Restaurant is a short 7-minute walk from Shakespeare and Company and 3 minutes' walk from Lenox Library.
Gateways Inn & Restaurant Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
9.6/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
26 Sep 2024
It was a lovely place but not up to B&B standards in my opinion.
Linda
Linda, 1-night trip
Verified Hotels.com guest review
6/10 Good
31 Aug 2024
Clara
Clara, 4-night trip
Verified Expedia guest review
4/10 Fair
22 Jul 2024
James
James, 1-night trip
Verified Hotels.com guest review
4/10 Fair
24 Apr 2024
Was No room service ! Had to ask for towels and no one around for a roll of toilet paper had to get one from bathroom In lobby Accidentally left husbands pjs called to see if they could be sent they said the housekeeper threw them away thought they were garbage!!!😳 not a good answer
Nancy
Nancy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Apr 2024
Theresa
Theresa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Feb 2024
James
James, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Dec 2023
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2023
Patricia
Patricia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 Sep 2023
Charming, historic property situated in a very beautiful and scenic part of the Berkshires. Very unique in all it has to offer.
Sandra
Sandra, 3-night romance trip
Verified Expedia guest review
6/10 Good
14 Aug 2023
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jul 2023
Food was delicious
elyssa
elyssa, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Jun 2023
Sybil
Sybil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jun 2023
DONALD
DONALD, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2023
Full Breakfast. Live Music. Very Hospitable Staff.
Dennis
Dennis, 2-night family trip
Verified Expedia guest review
6/10 Good
7 May 2022
Quiet and clean enough.. but seems like they're going through some transitions or we caught them off season... felt a little shabby/bare, like the rooms needed a refresher -- doesn't look or feel like the photos on the website. And there was never any staff around. It was fine for a work trip where I was hardly ever there, but I wouldn't stay there for pleasure.
Mark
Mark, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
6 Dec 2021
Great place. Great staff. Great food & cocktails. Perfectly located.
Paul C
Paul C, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Oct 2021
Comfortable, traditional inn with excellent service and restaurant. Facilities were clean and up to date.
Walking distance to everything in town. Highly recommended.
David
David, 1-night romance trip
Verified Expedia guest review
4/10 Fair
8 Aug 2021
New owners and not ready to open. No service for breakfast( as advertised..gave us a card for a local deli which was overwhelmed ,no room clean up ( dirty linens on floor from last guest,)or towels…told us to go in to the linen room and help,ourselves. Our registration wasn’t in their computer…fortunately we had a copy.I understand that it’s hard to find help but we were completely on our own and had paid over $300. Per night.
suzanne
suzanne, 2-night trip
Verified Hotels.com guest review
2/10 Poor
2 Jun 2021
They were closed. It was prepaid and when I arrived there was no one on duty. The phone message said it might take 24 - 48 hours before my call would be returned.
Robert
Robert, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2019
The inn is a wonderful and charming grand home in Lenox. The interior has warm furnishings and the staff went out of their way to make us feel welcome. Dinner was outstanding and the wine list had many examples of fine wines from Israel. Breakfast the next morning featured a sumptuous challah french toast souffle.
Richard
Richard, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Jul 2019
Special and very convenient place
Owners were on-site , friendly and went out of their way to make our visit comfortable and special
Paul
Paul, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
30 Jun 2019
Lovely mansion turned inn with restaurant and bar, although they were not yet in service for the season. Our room was spacious, clean, comfortable and quiet. A great location!
CountryLadyL
CountryLadyL, 1-night romance trip
Verified Expedia guest review
8/10 Very good
24 Jun 2019
Loved the Inn. The room was very comfortable. We were walking distance to everything we needed. Would definitely stay there again.
Michael
Michael, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
22 Jun 2019
Could do better!
We were disappointed in the outside appearance of the property. It badly needed painting, and the entry porch was unkempt and unwelcoming.
The room itself was also very tired....we appreciate that an historic Inn should retain period features,but decoration should be of a superior quality and kept fresh.The curtains were appalling...just an unlined piece of simple cotton .
However the public areas were quite elegant, and breakfast was very good.
In short, we would not return having been in far better Inns in Lenox
Chris
Chris, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
27 Apr 2019
I was pleased with the cleanliness and accommodations. There was a small refrigerator and coffee maker, as well as a bathrobe and slippers for two. The breakfast was excellent with a variety of choices such as cheese, loaf bread, homemade granola, fruit and yogurt and a hot meal of your choice.