The staff was very professional and nice. They speak English well so communication was no issue. The hotel itself is really comfortable and generally well kept. The room did seem smaller than what it looked like in the photos, but still not that bad.
The only thing I would comment is that there is no laundry service on premises which the description on the website indicates. They will direct you to a Coin Laundry within a hostel that is 2 blocks south of the Hotel.
With that as an exception, being in Myeong-dong makes the stay great as you are located very conveniently to major attractions and neighborhoods. Would definitely stay again.