2/10 แย่
24 ส.ค. 2025
Awwful
On arrival there were 2 people running out the atmosphere made me feel very unsure /unsafe although 2 girls on check in were lovely I contacted hotels .com on chat who said they would email /contact hotel but no response I had asked if possible to change to Gatwick no communication received to resolve this so I had no choice hotel advertised as city centre but 10 minute walk to city centre along dual carriageway or through industrial park not ideal when on own. No option to have breakfast or leave case in morning as gentleman said they had been busy no room and no croissants etc another guest had to request bread to make toast and so I had to leave accommodation without breakfast generally run down and certainly no where near warrants the £177 I had to pay feeling totally ripped off and no support which is shocking I have done a lot of bookings with hotel.com and expect better especially for £177 bed only !!
Karen
Karen, ทริป 1 คืน
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