Ten years ago, I visited Royal Lancaster London (then Lancaster London) with my girlfriend—now my wife. It was my first time in London, and I was filled with excitement. Arriving early in the morning, we simply asked to store our luggage, but the incredibly kind staff surprised us with an early check-in. This thoughtful gesture allowed me to freshen up before starting my London adventure.
That visit was even more special as I had planned to propose. I shared my plans with the hotel, and they went above and beyond, decorating our room for the occasion. Their hospitality left a lasting impression.
A decade later, now living in London for years, we returned to celebrate our proposal anniversary—with our 3-year-old son and another baby on the way. Once again, Royal Lancaster exceeded expectations. They not only decorated our room beautifully but also arranged for us to have the same breathtaking view as 10 years ago. They even provided extra cushions for my wife’s comfort and special amenities for our little one.
The most touching part? A surprise experience that made our stay truly unforgettable—something I’ll keep secret so future guests can enjoy their own magical moments.
A heartfelt thank you to the exceptional staff for their kindness and professionalism. Royal Lancaster London isn’t just a hotel—it’s a place where memories are made. We will definitely return again!