Recently opened, modern, excellent hotel in the French Quarter in Hanoi. But what distinguishes this hotel from others (I have been in number of them in Hanoi), were the people.
Starting with the manager- her unobrtusive presence was visible everywhere, pulling the strings of all the departments. The front desk staff was attentive, genuinely ready to help and address the needs of their guests on a personal level. The housekeeping staff deserves the credit for the cleanliness of the facility.
One definitely feels welcome here!
Emil
Emil, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
13 พฤศจิกายน ค.ศ. 2024
Nice, new hotel
This hotel is brand new so when we checked in they were still getting all the amenities set up. The beds and linens are all new, plush and comfortable. The staff is extremely attentive, kind, and informative. The rooftop pool is also a nice addition!
I thought this location would be a little far out of old quarter but it’s an easy walk to the lake and then up to old quarter. We’re actually so glad we stayed here because it’s a little quieter and it’s a reprieve from the chaos of the tourist area! Would definitely recommend.