Holiday Inn Tulum by IHG

Property class: 4.5
Luxury hotel with outdoor pool, near Tulum National Park

Choose dates to view prices

When you stay at Holiday Inn Tulum by IHG, you'll be a short five-minute drive from Tulum Mayan Ruins and Tulum National Park. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. This luxurious hotel is also within a short drive of Tulum Beach and Xel-Há Park.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Free parking
The current price is ฿1,736
฿2,206 total
includes taxes & fees
21 Nov - 22 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 Bedroom (Jungle View)

A neatly made bed with a wooden headboard, two bedside tables with lamps, and a view of the outside balcony.

Suite, 1 Bedroom (Jungle View)

  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Jungle View)

A hotel room with a bed, a desk, a chair, a television, and a view of the outdoors.

Standard Room, 1 King Bed (Jungle View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Outdoor Private Pool)

A hotel room with a bed, a desk, a chair, a TV, a balcony, and a kitchen area.

Suite, 1 King Bed (Outdoor Private Pool)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a view of the outdoors.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with two beds, a wooden desk, and a view of the beach.

Standard Room, 2 Queen Beds, Accessible (Communications)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

A modern hotel balcony with a wooden table, a potted plant, and a pool area with lounge chairs and plants.

Standard Room, 1 King Bed, Pool View

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A neatly made bed with a wooden headboard, two bedside tables with lamps, and a view of the outside balcony.

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool View

A modern outdoor seating area with wicker chairs and a round sofa, a small round table, and a pool.

Suite, 1 King Bed, Pool View

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Pool View

A hotel room with a large bed, a wooden headboard, a bedside table with a lamp, and a view of the outside balcony.

Standard Room, 1 Queen Bed, Pool View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Room

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Pool View

A modern hotel balcony with a wooden table, a potted plant, and a pool area with lounge chairs and plants.

Standard Room, 2 Double Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a television, and a view of the outdoors.

Standard Room

  • Sleeps 1
  • 1 Single Bed

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The price is ฿2,009
฿3,322 total
includes taxes & fees
22 Nov - 23 Nov
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About the area

Map
Avenida Coba S/N tulum Centro Colonia, Huracanes 77760, Tulum, QROO

What's nearby

  • Dos Aguas Park - 14 min walk - 1.2 km
  • Jaguar Park - 14 min walk - 1.2 km
  • Hunab Lifestyle Center - 14 min walk - 1.2 km
  • Hospital de Tulum - 4 min drive - 1.8 km
  • Tulum National Park - 5 min drive - 3.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 89 min drive
  • Airport shuttle

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪La Regia Tulum - ‬2 min walk
  • ‪El Capitán - ‬4 min walk
  • ‪Tacos y tortas el tio - ‬6 min walk
  • ‪Alfonsina Café - ‬5 min walk

About this property

Holiday Inn Tulum by IHG

  • When you stay at Holiday Inn Tulum by IHG, you'll be a short five-minute drive from Tulum Mayan Ruins and Tulum National Park. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. This luxurious hotel is also within a short drive of Tulum Beach and Xel-Há Park.

At a glance

CHECK-IN
15:00
CHECK-OUT
12:00

Hotel size

    • 108 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation*

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free on-site self-parking
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property

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Reviews

Holiday Inn Tulum by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel has several excellent eating options nearby and a restaurant on site with good food and service. (6 reviews)
  • The pools were tranquil, spectacular, and very pleasant, offering a nice view and a great place to relax. (5 reviews)
  • Wi-Fi was good and steady, providing a reliable internet connection. (3 reviews)
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From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

Very Clean and comfortable room. Very pleasant and helpful staff. Several excellent eating options nearby. Convenient transportation nearby.
Verified review

10/10 Exceptional

The rooms were clean and proper, and staff was super friendly and accommodating. I also liked how walkable this location was to many spots in downtown! As a solo traveler I felt safe the entire time here.
Verified review

8/10 Very good

We loved the restaurant. During our 10 day stay, they always made sure we had all we needed. Special thanks to William in the afternoon by the pool… always made sure we had water!
Verified review

6/10 Good

The friendly staff made check-in a breeze. The underground parking is narrow and low, but our rental car fit. We apprecaite teh close proximity to Avenida Tulum, the restaurants, supermarket, and ADO bus terminal.
Verified review

8/10 Very good

Area clean rooftop not clean, Pool is good, reception professional, staff very good the area was warm no air condition
Verified review

10/10 Exceptional

Staff was great, cleaning was great, location was perfect. Ventscouldhave worked better
Verified review

10/10 Exceptional

Beautiful hotel ! The staff is super friendly specially Sam. definitely would came back!
Verified review

10/10 Exceptional

Great place to stay! Very nice accommodations, very friendly staff. I loved staying here. Walking distance to the centro where you will find lots of stores and restaurants. Very safe area. Only 8 mins drive to the Tren Maya station and 10 min drive to the beach. Highly recommend
Verified review

6/10 Good

Hi! The staff especially Laura at the front desk was very nice and helpful with the little problems we had with our room. We had a room that the door didn’t lock, so everyone could open our door room and come in at anytime. The repair crew were super quick for the repairs and the staff upgraded our room free of charge to accommodate our experience at their hotel. Would recommend.
Verified review

10/10 Exceptional

I enjoyed the pool. I enjoyed the hotel. It was clean. The only thing that was terrible was the bathroom. The toilet kept clogging when it flush right but staff was great and it was clean.
Verified review

8/10 Very good

Staff were all lovely and very helpful. Balcony was a little dirty on the floor, shower wasn't great in terms of water pressure but the size was bigger than most hotels. Hotel was quiet in terms of guests and no beer buckets were available in the rooftop bar as advertised in the elevators. Overall would recommend
Verified review

10/10 Exceptional

I thoroughly enjoyed my stay at the Holiday Inn, the staff were excellent, check in was fast and easy. They let me check in early and gave a late checkout. Much better than Holiday Inn’s in the U.K. Rooms were a good size, with a coffee machine and tv, water pressure was really good, and the clock had a usb port. So good I stayed an extra night. . Only thing that would be beneficial would be a mini fridge in the room, although the staff did find me a fridge. Highly recommended
Verified review

10/10 Exceptional

The staff is great here-on and off desk, they are kind and attend to your needs. There is still renovation going on but it did not really bother me. The pool was tranquil and not too many people going there, plus they have a gym & balconies. The location is prime and I can't complain for the price I got in a package.
Verified review

8/10 Very good

The shower head was spraying water outside of the shower. The previous maintenance was tacky. It was fixed and manageable but still needs a new head. The front desk personnel were very friendly and helpful during our stay.
Verified review

8/10 Very good

Overall had a good stay here. Rooms were smaller but adequate. Wifi was good and steady. The space was lacking a few things like a mini fridge and a safe. A few maintenance things such as the chain lock was falling off the wall and the shower faucet needs a thermostatic valve to help control the water temperature as it was very inconsistent (cold then scalding). The only other issue was the parkade. It was not access controlled, so not really any different than parking on the road. The entrance and exit are extremely narrow so if you've rented a larger vehicle, it will be VERY tight. We also could not find our way up to the hotel from within the parkade (still under construction) so we had to walk around each day. Hotel location is very convenient for cars as it's at the crossroads of the 2 major roads for daytrips but a bit of a walk to restaurants...would be great if they had bicycles onsite. Bank with cash machine was just the next door. Overall, happy with our stay.
Verified review

10/10 Exceptional

Excellent stay!
Verified review

10/10 Exceptional

Clean room, staff very nice, excellent!
Verified review

10/10 Exceptional

Vary nice hotel, clean, great location, awesome staff.
Verified review

10/10 Exceptional

Everything was very nice and we enjoyed it!
Verified review

10/10 Exceptional

Clean room. Great value
Verified review

8/10 Very good

It’s a good hotel but could be cleaner.
Verified review

10/10 Exceptional

This was a nice, clean, new hotel with new pools. It is really nice.
Verified review

8/10 Very good

I like the convenience of the location. Its close by the supermarket and shops.
Verified review

10/10 Exceptional

Clean and bright
Verified review

8/10 Very good

Just to spend the night