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Shangri-La Dubai

5.0 star property
Luxury hotel with 5 restaurants, near Dubai Mall

Choose dates to view prices

Photo gallery for Shangri-La Dubai

Poolside bar
Creator video - submitted by Olga Zaitseva
Couples treatment room(s), sauna, steam room, body treatments
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Located near City Walk and Burj Khalifa, Shangri-La Dubai offers a luxurious retreat. Treat yourself to international cuisine at Dunes Cafe or unwind with Pilates classes and a facial at CHI, The Spa. Enjoy an outdoor pool with sun loungers or racquetball/squash; then relax in the indoor pool or on the spacious terrace.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
The current price is ฿5,543
฿6,963 total
includes taxes & fees
28 Sept - 29 Sept

Room options

Check availability for these dates

Tonight

Sept 17 - Sept 18
Check availability for tonight Sept 17 - Sept 18

Tomorrow

Sept 18 - Sept 19
Check availability for tomorrow Sept 18 - Sept 19
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LED TV
  • 83 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

9.8 out of 10
Exceptional
(54 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Sea View

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Burj View

9.8 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Burj View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Picture-Perfect Room

Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers

JW Marriott Marquis Hotel Dubai

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.6 out of 10, Exceptional, 1,098 reviews
The price is ฿4,373
฿5,530 total
includes taxes & fees
28 Sept - 29 Sept
JW Marriott Marquis Hotel Dubai
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About the area

Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

What's nearby

  • Dubai Mall - 15 min walk - 1.3 km
  • Dubai Aquarium & Underwater Zoo - 17 min walk - 1.5 km
  • Burj Khalifa - 18 min walk - 1.6 km
  • Dubai Fountain - 2 min drive - 1.7 km
  • Dubai World Trade Centre - 2 min drive - 2.3 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 19 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 40 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 48 min drive
  • Financial Centre Station - 8 min walk
  • Emirates Towers Station - 18 min walk
  • Burj Khalifa - Dubai Mall Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Al Safadi - ‬14 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Zaatar W Zeit - ‬1 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Bentoya - ‬13 min walk

About this property

Shangri-La Dubai

When you stay at Shangri-La Dubai, you'll be a short five-minute drive from City Walk and Dubai Aquarium & Underwater Zoo. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology, and Dunes Cafe, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and overall property condition. Public transportation is close by: Financial Centre Station is only 8 minutes on foot.

At a glance

DONE

Hotel size

    • 302 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 5:30 AM
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
    • Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service

Travelling with children

  • Children's pool
  • Childcare in room (surcharge)
  • Art supplies

What to do

  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Racquetball/squash
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Magnifying mirror
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Dunes Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hoi An – On-site theme restaurant. Open daily.
Shang Palace – On-site theme restaurant. Open daily.
Lobby Lounge – On-site café. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 150 for adults and AED 150 for children
  • Airport shuttle service is offered for an extra charge of AED 350 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 150.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Carte Blanche, Eurocard
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 1506855

Also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Does Shangri-La Dubai offer free cancellation for a full refund?

Yes, Shangri-La Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Dubai?

Yes, there's an indoor pool, an outdoor pool and a children's pool.

Are pets allowed at Shangri-La Dubai?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Shangri-La Dubai?

Yes, there's free self and valet parking. Electric car charging is available.

Is an airport shuttle service offered by Shangri-La Dubai?

Yes, an airport shuttle is available. The charge is AED 350 per vehicle one-way.

What are the check-in and check-out times at Shangri-La Dubai?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM. Check-out time is noon.

What is there to do at Shangri-La Dubai and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and racquetball/squash. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Shangri-La Dubai also has a sauna and a steam room.

Are there restaurants at or near Shangri-La Dubai?

Yes, there are 5 on-site restaurants, featuring international cuisine.

Does Shangri-La Dubai have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Shangri-La Dubai like?

Shangri-La Dubai is in Trade Center, a short 8-minute walk from Financial Centre Station and 13 minutes' walk from City Walk. Travellers give top marks for the hotel's prime location.

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Reviews

Shangri-La Dubai Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • Breakfast was consistently praised for its variety, quality, and presentation, with many guests raving about the experience. (67 reviews)
  • The pool area is lovely with a fantastic view of the Burj Khalifa and offers a great place to relax. (25 reviews)
  • Dining options were excellent with a wide variety of choices and exceptional service. (19 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
View
Location
Breakfast
Food
Restaurant
Amenities
Family friendly
Taxi

Reviews

10/10 Exceptional

Great Stay

Location was great!! Hotel Staff was great. Excellent stay
5-night trip

10/10 Exceptional

Loved it

We had a fabulous stay. The Horizon lounge was excellent, drinks, food & service all wonderful. Rooms & bathrooms are showing their age a little but well maintained. Surprised that the coffee in the room was instant but it was little effort to pop to the lounge for a decent cup.
Tracy, 3-night trip

10/10 Exceptional

Flawless

Amazing experience without a single thing to improve. We paid extra for the Club Lounge and well worth it with the complimentary afternoon tea and happy hour. Absolutely fantastic stay and well done to all the meticulously trained staff.
Iain, 5-night trip

10/10 Exceptional

The best so far!

5 star all around. Can’t say anything bad about our stay at all. Absolutely flawless.
Rohan, 2-night trip

10/10 Exceptional

Enjoyed our stay
Mustafa, 5-night trip

10/10 Exceptional

Amazing hotel
Jack, 12-night trip

10/10 Exceptional

We loved our stay!
Franklin, 6-night trip

10/10 Exceptional

Great stay would definitely Stay again!
Kaan, 4-night trip

8/10 Very good

Great Stay

Great location and hotel. The only thing that let down the stay was smoking in the pool and the surrounding areas of pool. Not everyone is a smoker, this ruins the fun of the pool. Plus no place to sit in reception, there is a cafe but you have to order if you want to sit there.
Hrithik, 4-night trip

10/10 Exceptional

This was an excellent hotel. I would stay there again.
Estaban, 1-night trip

10/10 Exceptional

Amazing hotel with a wonderful staff
Mohammad Amin, 4-night trip

10/10 Exceptional

It was a very nice Hotel well maintained and excellent staff. We had a great time during our stay at the hotel.
SHURESH, 6-night trip

10/10 Exceptional

Beautiful hotel and the staffs are wonderful.
yun chung jason, 11-night trip

10/10 Exceptional

The property was great.
Alim, 4-night trip

10/10 Exceptional

Wonderful stay, customer service is top notch! The view from my room was amazing !
The view
song, 3-night trip

10/10 Exceptional

10 out of 10

we enjoyed a 3 night stay in the Shangri La Dubai. Every member of staff went above and beyond. The hotel is impeccable, food was delicious and beautifully presented. Breakfast had an almost exhaustive range to choose from, and the horizon club was brilliant. The room cleaning staff were top notch and I could not fault this hotel in any way. Stand out staff include chefs, doormen, and reception staff. A special mention to Keith and his manager in the Horizon club. They were so friendly, engaging and helpful with the perfect mix of friendly approachability and professionalism. Will most definitely return to this amazing hotel.
Sara, 3-night trip

10/10 Exceptional

Outstanding as always

I’ve been coming to this hotel since 2004 at least 10 times a year until 2020 have been visiting at least twice a year amazing such a clean Hotel and Stafford extremely friendly highly recommended perfect position for access to trains to get about easy, all stuff very very friendly got to stay Keith on the horizon floor went the extra mile as always looking forward to coming back next month
Danny, 5-night trip

10/10 Exceptional

This hotel had the best room and views, loved the terrace, both pools, the lounge had amazing staff that treated us like royalty and the breakfast were amazing
Gianpaolo, 8-night trip

10/10 Exceptional

They were very hospitable and accomodating. The buffet options were amazing.
Shah, 5-night trip

10/10 Exceptional

Beautiful, professional just amazing!
Cameo Jade, 4-night trip

10/10 Exceptional

Amazing service and perfect location.
Jacqueline, 6-night trip

10/10 Exceptional

Amazing hotel. Service and staff are perfect. Thank you.
Alain, 4-night trip

10/10 Exceptional

Loved it
Modesty, 4-night trip

10/10 Exceptional

All the staffs are excellent, they want to make sure you get a beautiful experience.
roger, 3-night trip

10/10 Exceptional

Exceptional stay with very friendly, kind, loving and caring staff. Highly recommend for anyone
Zulfiqar, 7-night trip