Right by the Billy Graham Library, Tru by Hilton Charlotte Airport Lake Pointe offers a fresh start with a breakfast buffet and an airport shuttle. Unwind at the seasonal outdoor pool or challenge friends to a game of billiards while connecting to in-room WiFi.
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
What's nearby
Billy Graham Library - 1 min drive - 1.0 km
Bank of America Stadium - 9 min drive - 9.0 km
Charlotte Convention Center - 10 min drive - 10.0 km
NASCAR Hall of Fame - 10 min drive - 10.4 km
Spectrum Center - 10 min drive - 10.7 km
Getting around
Charlotte-Douglas International Airport (CLT) - 7 min drive
Concord, NC (USA-Concord Regional) - 26 min drive
Charlotte Station - 14 min drive
Gastonia Station - 23 min drive
Free airport shuttle
Restaurants
Panera Bread - 3 min drive
Starbucks - 3 min drive
Chipotle Mexican Grill - 3 min drive
Kosta's Kitchen - 3 min drive
Nana Morrison's Soul Food - 14 min walk
About this property
Tru by Hilton Charlotte Airport Lake Pointe
Located just 4.7 mi (7.6 km) from the airport, Tru by Hilton Charlotte Airport Lake Pointe offers a free shuttle (available 24 hours). You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. Also, Bank of America Stadium and Charlotte Convention Center are within a short drive. Fellow travellers like the helpful staff and overall property condition.
At a glance
DONE
Hotel size
108 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cots (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 34 kg per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (USD 10 per day)
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
DONE
Transfers
Free airport shuttle on request (available 24 hours a day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
Bar/lounge
Coffee/tea in a common area
What to do
Pool table
Bike rentals nearby
Working away
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2020
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Arcade/games room
Banquet hall
Outdoor furniture
Traditional architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
LED television
Premium cable channels
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini fridge
More
Housekeeping (on request)
Mobile key entry
Special features
Dining
Tru Lobby Bar – On-site bar.
Fees & policies
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 02 November to 30 April:
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay
Parking
Self-parking costs USD 10 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
The seasonal pool is open from May to October
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Also known as
TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte
Frequently asked questions
Does Tru by Hilton Charlotte Airport Lake Pointe offer free cancellation for a full refund?
Yes, Tru by Hilton Charlotte Airport Lake Pointe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru by Hilton Charlotte Airport Lake Pointe?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Tru by Hilton Charlotte Airport Lake Pointe?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Charlotte Airport Lake Pointe?
Yes. Self-parking costs USD 10 per day.
Is an airport shuttle service offered by Tru by Hilton Charlotte Airport Lake Pointe?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Tru by Hilton Charlotte Airport Lake Pointe?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Tru by Hilton Charlotte Airport Lake Pointe and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness centre. Tru by Hilton Charlotte Airport Lake Pointe also has an arcade.
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Reviews
Tru by Hilton Charlotte Airport Lake Pointe Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Amenities
9.4
Staff & service
9.4
Eco-friendliness
9.6
Property conditions & facilities
What guests liked
Breakfast options were good, with a nice selection to choose from and decent quality. (70 reviews)
The airport shuttle service was convenient, reliable, and provided by friendly and helpful drivers. (64 reviews)
The property features a nice big gym. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Airport
Breakfast
Shuttle
Bed
Location
Bathroom
Amenities
Bar
Reviews
10/10 Exceptional
20 May 2025
Beautiful place to stay
Atapis
Atapis, 1-night trip
10/10 Exceptional
29 Jun 2025
Breakfast was great!
Teresa
Teresa, 1-night trip
10/10 Exceptional
25 May 2025
Great place
Alyssa
Alyssa, 1-night trip
10/10 Exceptional
22 Sep 2025
Great hotel booking
My stay at this hotel was amazing. The staff were very friendly and helpful. The lobby had a pool table. They had plenty of space to enjoy in the lobby. They had complimentary coffee tea and water. The room was so clean and inviting. The bathroom was so clean and nice. Everything was new also. I had plenty of towels provided so we really didn’t need anything. They also provided a complimentary hot breakfast. I will definitely stay there again.
Kayla
Kayla, 1-night trip
10/10 Exceptional
12 Jun 2025
This hotel was close to the
Whitney
Whitney, 1-night trip
8/10 Very good
19 May 2025
Hotel nuevo, cómodo y cerca al aeropuerto
Martha
Martha, 1-night trip
10/10 Exceptional
12 Apr 2025
Perfect place for a quick stay
Dolly
Dolly, 1-night trip
10/10 Exceptional
27 May 2025
Nice hotel even provides parking if traveling which I think is a plus.
Suezetta
Suezetta, 1-night trip
10/10 Exceptional
22 Jun 2025
The Tru hotel in Charlotte was amazing and very clean, exciting, and a place for rest.
Kalen
Kalen, 2-night trip
10/10 Exceptional
20 Jun 2025
Staff was amazing
Renee
Renee, 1-night trip
10/10 Exceptional
6 May 2025
Clean and breakfast was great
Tawanda
Tawanda, 2-night trip
10/10 Exceptional
21 Jun 2025
Very cool, clean, friendly!
Ryann
Ryann, 1-night trip
10/10 Exceptional
30 Jun 2025
Airport shuttle - he was very friendly and helpful -
Here to visit family and to go to a concert with a friend.
Leslie
Leslie, 3-night trip
10/10 Exceptional
24 May 2025
Love the shuttle to airport and parking of car!
Michelle
Michelle, 1-night trip
10/10 Exceptional
19 May 2025
Property was very clean and staff was excellent.
Kevin
Kevin, 1-night trip
8/10 Very good
1 Aug 2025
The room wasn’t cleaned or replenished after my first night’s stay. Everything else was great.
Mershel
Mershel, 3-night trip
10/10 Exceptional
17 Jun 2025
Close to interstate and a wedding venue I attended. The room was clean and the hotel was not noisy.
Sheila
Sheila, 1-night trip
10/10 Exceptional
8 Mar 2025
Awesome stay, hospitable staff, clean rooms, bathroom and linens.
Takisha
Takisha, 1-night trip
10/10 Exceptional
21 May 2025
Great service.
Melissa
Melissa, 1-night trip
10/10 Exceptional
26 May 2025
Property was clean, comfortable bed, and courteous shuttle staff. Exceptional shuttle service
Michelle
Michelle, 1-night trip
10/10 Exceptional
23 Feb 2025
Great for our brief stay.
Oluwaseun
Oluwaseun, 1-night trip
8/10 Very good
23 Jun 2025
Would stay here again. 10/10 clean , quiet hotel . This property doesn’t accept chime keep that in mind when booking . Also you have to pay parking at this hotel .