The sheets and towels were dirty, small bugs everywhere. Definitely could use an update.
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
6/10
Deanna
ทริป 14 คืน
6/10
Hotel was not well taken care of.
Rodney
ทริป 2 คืน
10/10
Clean, working room.
Jeremy
ทริป 1 คืน
8/10
Check in process was quick and location wasn't too far from beaches. AC worked great and the free breakfast was a plus. The gentleman who checked us out in the morning was super nice. This is not a huge hotel or super fancy either but works just fine for simple needs. We'll definitely use again if in the area.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
8/10
Gregory
ทริป 2 คืน
4/10
kurt
ทริป 1 คืน
10/10
Steven
ทริป 1 คืน
10/10
It was just one night and spur of the moment. The night clerk was awesome and super friendly. Check in was a breeze. The room was clean and you can tell it was just renovated. I like the decor.
Pamela
ทริปกับครอบครัว 1 คืน
8/10
Bom custo benefício, somente um pouco de cheiro de cigarro
antonio
ทริป 4 คืน
8/10
charles
ทริปกับครอบครัว 2 คืน
8/10
For one night rest it’s good and hot breakfast
Ludim
ทริปกับครอบครัว 1 คืน
4/10
Hi. We impromptu decided to book and stay for a night with my daughter. The service was nice at the front desk. We went to our room after a long day, our room's bathroom was flooded with water and i wanted to call the front desk but our phone was disconnected. When i connected the phone, it wasn't working at all so i texted a number that had previously welcomed us to our stay, but no feedback justa text asking us if everything was okay. Then nothing at all. So in the morning. We threw in some towels on the floor to call it a night. Then in the morning more water was leaking in our bathroom floor . We checked out and the lasy at the front desk was nice and apologized for the inconvenience. She gave us a discounted of $20.34 but said she couldn't apply it because we had booked under a third party??? She told me to request thus $20.34 through YOU. But in her computer it showed Expedia NOT Hotels.com. Please help.
Nattaly
ทริปกับครอบครัว 1 คืน
10/10
Maria Ki-Sook Vase
ทริปกับครอบครัว 4 คืน
4/10
darryl
ทริป 1 คืน
6/10
The location is very convenient to major roads and amenities (food, gas, etc). My room was cleaned daily.
I wasn’t too happy with customer service - while everyone was polite, they weren’t very helpful. Though I had cancelled a previous reservation made through Hotels.com, this wasn’t reflected in the hotel’s reservation system and I was given the run-around to essentially do what I had already done. It would be nice if cancellations made through the same third-party platform used to make the reservation were shared or communicated with the hotel property.
Audrey
ทริปกับเพื่อน 3 คืน
2/10
Jerome
ทริป 1 คืน
10/10
Reinaldo
ทริป 2 คืน
6/10
Brandy
ทริป 1 คืน
8/10
Nice comfortable stay. O will return. Breakfast was good also.
Mike
ทริปกับครอบครัว 3 คืน
8/10
Julie
ทริป 2 คืน
10/10
We were staying over so we could take family to the beach before their flights at PIE. Customer service was amazing! The breakfast was fantastic from a person who always books holiday inn express this was top notch!