ที่พักแห่งนี้เข้าร่วมโปรแกรม Green Tourism Program ซึ่งมีการประเมินผลกระทบของที่พักที่มีต่อหนึ่งในสิ่งต่อไปนี้: สิ่งแวดล้อม ชุมชน มรดกทางวัฒนธรรม และเศรษฐกิจท้องถิ่น
The service from the staff was great, but we had to swap rooms 3 times. No hot water in one of the rooms, air con not working in the rooms,
Daniel
ทริป 2 คืน
10/10
Stephen
ทริปกับครอบครัว 2 คืน
10/10
All staff were friendly and welcoming. Being from check-in to check-out, and including staff at bar and breakfast times.
Any issues I had were dealt with quickly and efficiently once reported.
Great choice at breakfast.
Stayed in Junior Suite, which was at end of corridor, although busy road outside, due to bed position was no issue when trying to get to sleep.
Overall great value for money, previously stayed elsewhere in city, paid more there and this was far better value.
Conall
ทริป 3 คืน
10/10
brian
ทริป 1 คืน
10/10
Alex
ทริป 1 คืน
10/10
Rob
ทริป 1 คืน
10/10
Room was spotlessly clean , bathroom very clean and equipped with all the necessary soaps , Shampoos etc .
Daily room clean spot on .
Fabulous breakfast.
Very comfortable stay .
Judith
ทริปธุรกิจ 4 คืน
10/10
BRAD
ทริป 1 คืน
8/10
The hotel is super convenient in Birmingham City Centre and a few steps from New Street Station. Great lobby, Starbucks and dining/bar. Rooms are a bit variable and just ok - broken aircon in the first room i was allocated. Staff were excellent in sorting and polite throughout.
Lorraine
ทริป 1 คืน
8/10
we were visiting the Alexandra theatre and it has an excellent location
stephen
ทริป 1 คืน
10/10
Scott
ทริป 1 คืน
2/10
Leenah
ทริป 1 คืน
10/10
Paul
ทริป 1 คืน
8/10
Arlene
ทริป 2 คืน
10/10
ROBERT
ทริปธุรกิจ 1 คืน
8/10
I've paid for hotel when I've booked with hotels.com and on arrival lady asked for my card, I thought it was just for authorisation but found out next day she actually charged me again for same room. After speaking to 3 different people managed to get refund but no apologies whatsoever. To be honest not very happy with that!
Katarzyna
ทริป 1 คืน
10/10
ผู้เข้าพักจริง
ทริป 1 คืน
6/10
Emma
ทริป 1 คืน
10/10
Ka Lok
ทริป 1 คืน
10/10
Mohammed
ทริป 2 คืน
10/10
laurie
ทริป 1 คืน
4/10
Rooms were cold with little control of heating. Windows leaked heat