Does Hanoi Lakeside Premium Hotel offer free cancellation for a full refund?

Yes, Hanoi Lakeside Premium Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Hanoi Lakeside Premium Hotel?

Yes. Self-parking costs VND 200000 per day. Parking spaces may be limited.

Is an airport shuttle service offered by Hanoi Lakeside Premium Hotel?

Yes, an airport shuttle is available. The charge is VND 423000 per vehicle one-way.

What are the check-in and check-out times at Hanoi Lakeside Premium Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon.

What is there to do at Hanoi Lakeside Premium Hotel and nearby?

Have fun during the warmer months with activities nearby such as hiking. Hanoi Lakeside Premium Hotel also has a spa.

Are there restaurants at or near Hanoi Lakeside Premium Hotel?

Yes, there's an on-site restaurant that offers local and international cuisine.

What's the area around Hanoi Lakeside Premium Hotel like?

Hanoi Lakeside Premium Hotel is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 4 minutes' walk from Hanoi Old Town Night Market.

Hanoi Lakeside Premium Hotel, Hanoi: Info, Photos, Reviews

10/10 Exceptional

17 Feb 2025

Love this place Bryan the customer service manager was excellent really went out of his way to make sure that me and my family were comfortable. I also left my backpack in the lobby while I was checking out. He brought it to the airport and delivered it to me. Thank you, Bryan.

Michael, 3-night trip

10/10 Exceptional

18 Jun 2019

Amazing hotel with warm service

This is a brand new beautiful hotel in the heart of the Old Quarter of Hanoi. It's not too big but warm and hospitable enough to make us feel like staying at home. What I love about this hotel is the location which is very close to Hoan Kiem Lake, the night market and convenient to explore the Old Quarter. Bonus is the restaurant, simple design but the food they serve was amazing, me and my husband can order as much as I want. Would I come back? Yes, of course and I would highly recommend this hotel .

1-night trip

2/10 Poor

13 Jul 2024

BEWARE do not book this hotel. 1 there are many other hotels nearby with better quality, better rooms and better service for 1/2 the price. no hand towels, no amenities in bathroom. 2 scams. the pics of rooms are not accurate to reality. when we arrived our “quad room” was simply a normal room with 4 single beds crammed together even though the reservation had 3 adults and 1 15yr old child. the pics depicted 2 separate rooms each with 2 queen or 2 double beds spread out. we had to purchase a second room because they couldn’t accommodate our original reservation 3 noise and room quality is terrible. we stayed on the 3rd and 5th floor and chickens, animals noises could be heard from outside. windows did NOT have blinds or curtains so light would awake us very early in the morning. beds were extremely firm like sleeping on bamboo and not a cushioned mattress 4 THERE IS NO POOL. Expedia listed a pool for this hotel which was a primary reason we booked this particular stay. 5 receptionist lie and cheat, will quote currency exchange rates then provide a lower rate when actually exchanging money. so we got less money back then we agreed. 6 no roof top cafe as listed in ad, no restaurant, no cafe or coffee or food anywhere to purchase in the hotel. there are nearby restaurants. in short if you want a 1 star motel stay or hostel stay at very expensive prices. i would NOT recommend this hotel to anyone! BEWARE do not stay here!

Joe, 4-night trip

10/10 Exceptional

31 May 2021

Location was perfect for staying in the old quarter. Lake and night market so close.The staff went above and beyond to make our stay comfortable. Soo booked us an amazing day trip. Can’t wait to stay here again later in the year. Highly recommend! Thank you to all the staff that made our stay so memorable

1-night trip

8/10 Very good

14 Mar 2020

The location is very good and there are many choices of the delicious breakfast.

TS, 2-night trip

8/10 Very good

23 Feb 2020

還好訂了有陽台的房間、不然房間真的太窄了很不習慣、早餐有menu可以免費點、現做的很不錯、第一晚感覺沒換床單、後2晚倒是整理的不錯、有小費還是有差⋯😂

Lee, 3-night trip

10/10 Exceptional

20 Feb 2020

Great place to stay in old quarter

Centrally located hotel to see all the sights of Hanoi in the old quarter. Friendly welcoming staff on arrival - greeted with fruit and a drink. Tasty Breakfast . Helpful receptionist pointing out places of interest. Chose to stay in deluxe room with view of lake.

Caroline, 1-night trip

10/10 Exceptional

13 Feb 2020

Definitely will came back to this hotel if I back to Hanoi. Everything was perfect. Staff really humble and have a good english, they will explain to you about good restaurant. Thank you to everything.

1-night trip

10/10 Exceptional

25 Dec 2019

The room is so cleaned and look like antique. Most of all, breakfast is better than we expect. They provided fruits and main dished also. Location is so near with all the place you want to be. Staffs are so proactively helping guests

1-night trip

10/10 Exceptional

2 Dec 2019

The staff here are so caring and friendly. They offered us a room upgrade to facilitate our heavy luggages and different exclusive services during our visit in Hanoi. Highly recommend!

1-night trip

10/10 Exceptional

22 Nov 2019

Keep it up

Room decor very nice and romantic. I’ll visit again for my next trip

Teo, 1-night trip

10/10 Exceptional

17 Nov 2019

한국인들 의견이 많이없어서 걱정했는데, 위치 완전깡패고 직원들 너무 친절하네요. 금액대비 가성비 매우좋았습니다. 티비화질이 부족하고, 채널가이드는 없어서 아쉬웠지만, 여행이라 머 티비 크게안보니 문제없었습니다. To. employee of this hotel. thank you for your service. i came back here in s.korea. i was happy to stay there. if i have a chance what i go to vietnam again, i will go and stay. thank you all.

KimSeokhyung, 2-night trip

10/10 Exceptional

25 Oct 2019

Excellent stay (“,)

It’s my first time in Hanoi and the hotel was exactly the place I need - 1 min walk to Hoan Kiem Lake, helpful hotel personnel, beautiful room and lovely combination of Vietnamese with Western breakfast. I’d recommend this place to everyone as it’s a hidden jewel in the area, would gladly stay here again next time when I am in Hanoi.

Luthfi Raditya, 4-night trip

10/10 Exceptional

16 Sep 2019

Excellent

Perfect location. Great room and service

Robert, 1-night trip

6/10 Good

16 Aug 2019

새벽에 공항에 도착을해서 호텔측에서 픽업을 하기로 했었는데 시간이 맞지않고 운전기사의 연락처도 모르고 해서 그냥 30분을 기다려야만했다 그래서 너무 화가나 다른 택시를 타는 불상사가 일어났다. 호텔측에선 두시간 기다렷다고 하는데.. 무튼 시간이 맞지않게 와서 너무 화가났었습니다 하지만 호텔측에서 체크아웃 시간도 늘려주고 아침에도 잘 케어 해주셔서 아주 편안하게 있다 왔다. 그일만 없었으면 아주 좋았을 것이다

1-night trip

10/10 Exceptional

29 Jul 2019

Simply the best - 4 star+ experience

Amazing new hotel !! Japan style - total in center - very helpful and honest peploole - highly recommended - a blast in Hanoi

Hans Kristian, 1-night trip

10/10 Exceptional

22 Jun 2019

Delightful experience

These people are really wonderful. Nothing was a problem to them. Always smiling, and always attentive. The hotel was in a great location for exploring Hanoi and obviously the 'Old Town' in particular. Rooms were big and spacious. Located in the heart of the old quarter and within walking distance of all the sights tourists are likely to want to see and some excellent street food outlets, the area although typically busy and chaotic as you come to expect from Hanoi, still felt safe to be able to wonder around both during the day and at night.. The breakfasts served were more than adequate and provided a varied choice to suit all tastes.Would I stay there again? Certainly !!

1-night trip

10/10 Exceptional

22 Jun 2019

Brand new hotel and value for money

A step outside of this Hotel leads any travellers to the mixture of old and modern cultures of human kind. 2,3.4-wheeled vehicles, crowd of foreigners and locals, beef rice noodle and convenience store co-exist efficiently in the myriad of narrow roads.Historic "Hoan Kiem Lake","Statue of King Ly Thai To" and"Hoa Lo Prison" dubbed Hanoi Hilton during Vietnam War Era are just a stone's throw away from the hotel . Staffs were very kind, helpful and spoke good English. The Hotel provides pick-up and see-off services to and from airport at reasonable prices and safety than taxi scammer . Room rates start from US$ 55 per night, representing good value of money. If one of your purposes of trip is to experience real local culture, I recommed to stay here.Of course, I will return to Hanoian Lakeside .

1-night trip

10/10 Exceptional

22 Jun 2019

The stay there was amazing! I have never felt such a hospitality, care, attention to detail and overall all outstanding service! It's a brand new building located on a nice street within old part of Hanoi; easy accessible and great for visiting city. If you will need something, they will be there to help and support you. Everyone is nice and truly caring. Great, variety of breakfast, they also have airport shuttle which was easy to book and high condition car. Definitly would love to stay longer and again. Thank you for such a positive experience !

1-night trip

10/10 Exceptional

20 Jun 2019

We spent 1 night in this great hotel with their location at Old Quarter Street. It's very convenient for us to shop & walk around. Their rooms is very nice, spacious & clean. For me, their super comfy bed I liked the most. Overall the staff are very friendly & politely. Thanks to Justin for her good hospitality service to us, he just promote to Front Office Manager and his owner absolutely to proud of him.This hotel can allowed us to leave our luggage & our some souvenirs things at their lobby with FOC (they will definitely take care of your things).Definitely will come back to this hotel next time & highly recommend to families & friends.

1-night trip

10/10 Exceptional

20 Jun 2019

We could not have been more pleased with our stay here. After came back from Ha Long Bay, Cúc was waiting for us at the entrance, pick our bags and tell us she want upgraded us to the Hanoian Suite on the hotel block B which was lovely, spacious, bright and well maintained. The bed was very comfortable! Extra living room with 2 smart TV. Shout out for Cuc for all her doing for our vacation. Overall great location and will stay here again when in Hanoi !

1-night trip

10/10 Exceptional

20 Jun 2019

We were very impressed by the service at this lovely hotel. Cúc, Justin and the rest of the staff were fantastic! Always ready to help, give advice and organise whatever you need. I was travelled with my fiance and It was his birthday during our stay here and the hotel made his day extra special with a lovely surprise in our room when we got back from the day's outing . The room Honeymoon Balcony was very spacious and clean. Lovely ! The location is great and we could easily explore Hanoi by foot from here. We would highly recommend this hotel !

1-night trip

10/10 Exceptional

18 Jun 2019

What an excellent hotel. We stayed in this for one night and but we traveled up to Sapa and when we came back we decided to stay here again, they upgraded us for staying again. Out of all the hotels I have stayed in , in Vietnam , this was the best, they were definitely the most helpful and friendly I have ever experienced, giving tips on where to go etc and not just there to work. While the rooms are quite small the location is excellent just off the lake. When you arrive it’s down a back street which is full of people and stalls but they you go inside it’s just lovely. Can’t recommend this enough.

1-night trip

10/10 Exceptional

18 Jun 2019

Lovely new hotel in the Old Quarter. This hotel just opened few day ago so everything is spotlessly clean and functional. The location is excellent to explore the city on foot, 200m away from the iconic Hoan Kiem Lake, night markets and 80% of the tourist attraction sites are within walking distance. The complimentary breakfast on the ground floor is a wonderful treat with delicious food, Western and traditional Vietnamese. But the best thing about this little hotel is its friendly and helpful staff who genuinely care about us and make us feel very welcomed. I can’t wait to comeback to this the next time I’m in Hanoi .

1-night trip

6/10 Good

17 Sep 2024

Masatake, 1-night trip

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