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Suites & Villas by Dunas

4.0 star property
Beach hotel with free beach shuttle, near Maspalomas Dunes

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suites & Villas by Dunas

3 outdoor pools, pool umbrellas, pool loungers
Exterior
1 bedroom, minibar, desk, blackout curtains
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Gym
    Gym
  • Free breakfast
    Free breakfast
  • Parking available
    Parking available
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • Private beach
  • Restaurants and bar/lounge
  • 3 outdoor pools
  • Free children's club
  • Free beach shuttle
  • Fitness centre
  • Children's pool
  • Spa services
  • Massage/treatment rooms
  • Childcare
  • Airport shuttle
For families
  • Children stay free
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Senior Suite (4+2)

1 bedroom, minibar, desk, blackout curtains

Senior Suite (4+2)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
  • 58 sq m
  • Sleeps 6
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for Family Suite, 2 Bedrooms (5 Adults + 1 Child)

1 bedroom, minibar, desk, blackout curtains

Family Suite, 2 Bedrooms (5 Adults + 1 Child)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 6
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Double Bed

View all photos for Senior Suite (4)

1 bedroom, minibar, desk, blackout curtains

Senior Suite (4)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 58 sq m
  • Sleeps 4
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for Senior Suite (5)

1 bedroom, minibar, desk, blackout curtains

Senior Suite (5)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 58 sq m
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for Family Suite, 2 Bedrooms (4 Adults)

1 bedroom, minibar, desk, blackout curtains

Family Suite, 2 Bedrooms (4 Adults)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (3 Adults + 2 Children)

1 bedroom, minibar, desk, blackout curtains

Family Suite, 2 Bedrooms (3 Adults + 2 Children)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 5
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (3 Adults + 1 Child)

1 bedroom, minibar, desk, blackout curtains

Family Suite, 2 Bedrooms (3 Adults + 1 Child)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (4 Adults + 2 Children)

1 bedroom, minibar, desk, blackout curtains

Family Suite, 2 Bedrooms (4 Adults + 2 Children)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 6
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (4 Adults + 1 Child)

1 bedroom, minibar, desk, blackout curtains

Family Suite, 2 Bedrooms (4 Adults + 1 Child)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 5
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Double Bed

View all photos for Suite (3)

1 bedroom, minibar, desk, blackout curtains

Suite (3)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 48 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Family Suite, 2 Bedrooms (5 Adults)

1 bedroom, minibar, desk, blackout curtains

Family Suite, 2 Bedrooms (5 Adults)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 5
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (3 Adults)

1 bedroom, minibar, desk, blackout curtains

Family Suite, 2 Bedrooms (3 Adults)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 3
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Double Bed

View all photos for Suite (2+2)

1 bedroom, minibar, desk, blackout curtains

Suite (2+2)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Senior Suite (5+1)

1 bedroom, minibar, desk, blackout curtains

Senior Suite (5+1)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
  • 58 sq m
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Suite (Single Use)

1 bedroom, minibar, desk, blackout curtains

Suite (Single Use)

Highlights

Deck/patio
Air conditioning
TV
Sofa bed
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 48 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Family Suite (2+2)

1 bedroom, minibar, desk, blackout curtains

Family Suite (2+2)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Family Suite (2+1)

1 bedroom, minibar, desk, blackout curtains

Family Suite (2+1)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Family Suite (2)

1 bedroom, minibar, desk, blackout curtains

Family Suite (2)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 47.9 sq m
  • Sleeps 2
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Suite (2+1)

1 bedroom, minibar, desk, blackout curtains

Suite (2+1)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 48 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Suite (2)

1 bedroom, minibar, desk, blackout curtains

Suite (2)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 2
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Family Suite (3)

1 bedroom, minibar, desk, blackout curtains

Family Suite (3)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Senior Suite (3)

1 bedroom, minibar, desk, blackout curtains

Senior Suite (3)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 58 sq m
  • Sleeps 3
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for Senior Suite (3+1)

1 bedroom, minibar, desk, blackout curtains

Senior Suite (3+1)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
  • 58 sq m
  • Sleeps 4
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for Senior Suite (4+1)

1 bedroom, minibar, desk, blackout curtains

Senior Suite (4+1)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
  • 58 sq m
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for Senior Suite (3+2)

1 bedroom, minibar, desk, blackout curtains

Senior Suite (3+2)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
  • 58 sq m
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Sofa Bed

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About the area

Map
Avenida del Touroperador Sunair, s/n, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Maspalomas Beach - 17 min walk - 1.5 km
  • Maspalomas Lighthouse - 18 min walk - 1.6 km
  • Meloneras Beach - 3 min drive - 1.9 km
  • Maspalomas Dunes - 8 min drive - 4.6 km
  • Yumbo Shopping Center - 8 min drive - 4.4 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 31 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Las Dunas - ‬17 min walk
  • ‪Café de Paris - ‬2 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Restaurante Baobab - ‬14 min walk
  • ‪Grand Italia - ‬3 min drive

About this property

Suites & Villas by Dunas

Suites & Villas by Dunas features a free kids' club and puts you a short five-minute drive from Maspalomas Lighthouse and Meloneras Beach. You can grab a bite to eat at the restaurant, or indulge in sports massages, facials or manicures and pedicures. Other highlights include 3 outdoor pools, a bar/lounge and a fitness centre.

All-inclusive

All-inclusive room rates at Suites & Villas by Dunas are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 302 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking nearby

Transfers

  • Airport shuttle*

Off-site

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Free beach shuttle
  • Fitness classes
  • Shopping
  • Pool table
  • Bike tour information
  • Private beach nearby
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Free beach shuttle
  • Bike hire
  • Bike repair services
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • 3 outdoor pools
  • Bike parking
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Lift
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Deck or patio
  • Separate living room

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include sports massages, facials and manicures and pedicures.

Dining

On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Bar Piscina Delfin – This poolside bar specialises in international cuisine and only serves light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 10 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Safes in guest rooms can be used for EUR 100 per day

Children & extra beds

  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Dunas Suites & Villas Resort San Bartolome de Tirajana
Dunas Suites Villas San Bartolome de Tirajana
Dunas Suites Villas Resort San Bartolome de Tirajana
Suites Villas Dunas Hotel San Bartolome de Tirajana
Dunas Suites Villas
Suites Villas Dunas Hotel
Suites Villas Dunas San Bartolome de Tirajana
Suites Dunas Bartolome Tiraja
Suites Villas by Dunas
Suites & Villas by Dunas Hotel
Suites & Villas by Dunas San Bartolomé de Tirajana
Suites & Villas by Dunas Hotel San Bartolomé de Tirajana

Frequently asked questions

Does Suites & Villas by Dunas offer free cancellation for a full refund?
Yes, Suites & Villas by Dunas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Suites & Villas by Dunas?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Suites & Villas by Dunas?
Sorry, pets aren't allowed.
Is parking offered on site at Suites & Villas by Dunas?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Suites & Villas by Dunas?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Suites & Villas by Dunas?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing is available.
What is there to do at Suites & Villas by Dunas and nearby?
Have fun with activities such as cycling, hiking and scuba-diving, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a fitness centre and spa services. Suites & Villas by Dunas also has a picnic area and a garden.
Are there restaurants at or near Suites & Villas by Dunas?
Yes, there's an on-site restaurant that offers international cuisine and poolside dining.
Does Suites & Villas by Dunas have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Suites & Villas by Dunas like?
Suites & Villas by Dunas is a short 18-minute walk from Maspalomas Lighthouse and 17 minutes' walk from Maspalomas Beach.

Suites & Villas by Dunas Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Agnieszka, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Super resort staff although front of house were quite frosty. Well worth a visit for families with small children.
Verified Expedia guest review

4/10 Fair

Good room, everyong else poor
Booked a 6 bed villa for 3 of us. 2 double bedrooms, 2 baths, lounge all clean and comfortable. Suitable for 4 but not great for 6 as 2 have to sleep in the lounge. The food is really bad, low quality cheap ingredients cooked badly. Same food every meal, very bland served in a noisy school canteen type room pics attached. The pool area is good until the gardeners start and the shockingly bad entertainment team ruin everyone's day. They can't understand that when the PA is set to max volume you don't need to scream into the mic. They are all talentless, intrusive and clearly don't realise that when no one wants to participate they should stop, videos attached put volume on. Watch out for an issue at reception. They run 2 credit card machines from 2 different banks. Even when you pay in euros one of the machines charges in GBP and adds a 7.9% markup.
7-night family trip
Verified Hotels.com guest review

8/10 Very good

Good location - good for families
The resort was busy and the staff in the restaurant in particular overworked. We had often finished our dinner before the staff took drink orders. The food was good quality - always freshly cooked meat and fish , salads and vegetable, cheese as well as theme nights. Queues at reception the norm- we checked in late and were scarcely shown a map of where the room was. The entertainment was not to our taste but difficult to avoid due to in being in the restaurant in the evening . Kids rule here - running around the bars with little care for others .Teenagers we paid full adult price for but with no effort to entertain them . The location is fantastic with access to the dunes adjacent The rooms were cleaned to a high standard and spacious if dated. Lots of hot water and towels.
Marie, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family hotel
We had a lovely time. Great for families.
Karen, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

wonderful place !
maria, 4-night family trip
Verified Expedia guest review

8/10 Very good

I liked the good location near the beach and seaside. Excellent location to start for cycling. The suite was spacious. We had a problem with a leakage from the tap bath, however the staff were very good in sorting this out. Food was great.. plenty of food variety, also good fresh fish every night was on the menu! Thank you
9-night romance trip
Verified Expedia guest review

8/10 Very good

Muy buen hotel. Buffet mejorable.
Las habitaciones e instalaciones del hotel están muy bien. Habitaciones muy amplias, con saloncito y limpias. Como punto de mejoría, solo destacaría la calidad y variedad del buffet. Los desayunos quizás cuentan con más variedad, pero las cenas no estaban al nivel de un gran hotel como este. Aún así, disfrutamos mucho de la estancia.
6-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good
The hotel was good but Not good with the value of money in comparison with facilities.
Heba, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The second time in this hotel. The hotel has an ideal large landscaped area with lots of greenery and swimming pools. The waterfront can be reached in 15 minutes. This time, upon checking in at the reception, we received an improvement in booking from half board to all-inclusive. Heated pools. Only one minus - in the bungalow there was no heating. The air conditioning system did not give heat. It was not critical, but sometimes in the evening there was not enough heat.
8-night trip
Verified Expedia guest review

6/10 Good

7-night trip
Verified Expedia guest review

10/10 Exceptional

Great value!
This hotel exceeded expectations, the room was spacious, pools very clean and the grounds kept in an immaculate condition. The complex is so huge it never feels too busy or crowded and it helps having so many pools too! The staff were helpful, very hard working and efficient and the food was excellent, well prepared with so much choice to suit all tastes. We liked the little touches such as the decorations and drinks for Valentines Day and courtesy bus for the beach. This is pretty much the perfect place to stay for young families. The hotel is also easy to find from the airport and is ideally situated next to the GC1 and as such is an ideal base to explore Gran Canaria although there isn't a great deal to do in the immediate vicinity of the hotel - just the Dunes and a local shopping centre.
5-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel & Location
The resterunt staf & food was excellent - Location was excellent
B, 4-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel.
Nice time. Enjoyed. Good value for amount paid. Food good. Upgrade to a villa from suite great.
brian, 8-night trip
Verified Expedia guest review

8/10 Very good

Very good resort. Excellent food.
My only critical feedback is that our suite was in need of some routine maintenance which would have further enhanced our visit and increased my rating of the facilities. That said, we were upgraded free of charge to a larger suite due to resort occupancy and were very grateful for the hard work of all the staff. Our stay at the resort was excellent value for money.
Verified Expedia guest review

8/10 Very good

Family friendly complex
Every thing kept clean and tidy. Entertainment not the best but great if your under 12 years old Food ok as expected from all inclusive with a good choice Wifi not the best kept losing single but ok in certain areas Staff all worked very hard and were all ways helpful and friendly, all in all a great place which is why this was our second visit to this complex
Verified Expedia guest review

10/10 Exceptional

Perfect family hotel
We were amazed at how fab this hotel was! We just returned from 7days with our 16month old. The suites are private and you have a little Terrence and stretch of garden to play in. The pool is big and heater which was great for the baby! There was always free sunbeds. You are a 15min walk from a silky Sandy beach, or a quick shuttle ride. There's great resteraunts by the sea too! The food at Dunas has a different theme every day (Italian, Chinese, Spanish, international, Canarian, Mexican) it is plentiful and there is lots of choice maybe 10 possible mains. The salads were incredible and changed everyday! Breakfast too had lots of choice. The staff there are so helpful always saying hello and playing with our little one! She loved Juan Antonio the porter and Fran in the restaurant were so kind to her! The place is very clean. The entertainment team are fun and not pushy at all. We didn't go to the disco but it sounded great! There is an on site supermarket and little cafe that's great for lunch. We really enjoyed the cocktails pre dinner at Taste bar! Our little one loved the playground which is one big sand pit! She was too young for the mini club but went every morning to colour in! Everyone is so friendly we are considering going back next Easter it was that good! When daughter is older she will love it as there is lots to do for the children! I'd say the guests are mostly German/French very little English which we liked! Thank you dunas for a great stay!
Verified Expedia guest review

10/10 Exceptional

Great family hotel!
Beautiful, warm pools. Lovely gardens. Immense animation team. Very friendly staff. All in all a wonderful stay for our family of 4 :)
Verified Expedia guest review

2/10 Poor

Staff have contempt for guests
Asked for cot but was ignored. Buffet in 1070s style grotto with food lacking authenicoty and quality and awful lack of vegetarian choice. Clckroaches dlyinf i to eoom theoufh ventilation and instead of moving us they just apraued thw room with toxic spray without consideration of me staying with pregnant wife and toddlers. Claimed they had no space even in their other hotels which was not true. Subsequently moved us to a other hotel with the suite in that having a dangerously open staircase.
Verified Expedia guest review

8/10 Very good

Excellent staff!
Had really nice time with kids. good place to go with the family.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Comfortable and pleasant
The wifi reception is very poor
Verified Hotels.com guest review

8/10 Very good

Great for families
Good short stay
Verified Hotels.com guest review

8/10 Very good

Great weekend stay
After reading previous reviews we were slightly unsure but it was nothing like they said. Staff we very friendly and helpful. We asked to change rooms as it was close to the kids pool and they were very unstanding, we'd come away without our children and didn't want the noise! Our room was lovely, clean, spacious and had a nice little terrace to enjoy a drink on. The food was fantastic, something to enjoy at every meal time. Only problem on the Saturday night was the que! We waited for it to die down but it was mental! Overall the hotel and our weekend away was amazing and very relaxing. We recommend this hotel and we can't wait to book again.
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