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Alisa Hotel & Spa

3.5 star property
Hotel with spa, near Hoan Kiem Lake

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Photo gallery for Alisa Hotel & Spa

Interior
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Property amenity
City view
Near Thang Long Water Puppet Theatre, Alisa Hotel & Spa offers a tranquil retreat with dry cleaning/laundry services and bike rentals. Treat yourself to a Thai massage or unwind in the library while staying connected with free in-room WiFi. Guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Spa
  • Free parking
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Room service
  • Massage/treatment rooms
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Library
  • Computer station

Feel at home (6)

  • Refrigerator
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Minibar
$30 nightly
The total price is $32
Sep 4 - Sep 5
Total with taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Suite, Private Balcony

1 bedroom, premium bedding, minibar, in-room safe

Triple Suite, Private Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Suite, City View

1 bedroom, premium bedding, minibar, in-room safe

Family Suite, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City Triple Room, City View

1 bedroom, premium bedding, minibar, in-room safe

City Triple Room, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Private Balcony

1 bedroom, premium bedding, minibar, in-room safe

Family Suite, Private Balcony

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 441 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
9.6 out of 10, Exceptional, 5,111 reviews
$123 nightly
The price is $133
Aug 23 - Aug 24
Total with taxes and fees
Hanoi Royal Palace Hotel 2
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About the neighborhood

Map
7 Hang Voi, Hoan Kiem District, Hanoi, 71000

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • Hanoi Opera House - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 15 min walk - 1.3 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 38 min drive
  • Hanoi Gia Lam Station - 14 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Railway Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Bánh Mỳ Bà Dần
  • ‪Bánh xèo Zòn - ‬1 min walk
  • ‪Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - ‬1 min walk
  • ‪Bún Riêu - ‬3 min walk
  • ‪Colette French Bistro & Wine Bar - ‬2 min walk

About this property

Alisa Hotel & Spa

When you stay at Alisa Hotel & Spa, you'll be in a great location, within just a 10-minute walk of Hoan Kiem Lake and Hanoi Opera House. Guests can indulge in hot stone massages at the spa, and Alisha Hotel Restaurant serves breakfast. Also, Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are within a 15-minute walk. Fellow travelers love the helpful staff.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 32 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages and Thai massages. The spa is open daily.

Dining

Alisha Hotel Restaurant - This buffet restaurant serves breakfast only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 25 per vehicle (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Alisa Hotel Hanoi
Alisa Hanoi
Alisa Hotel Spa
Alisa Hotel & Spa Hotel
Alisa Hotel & Spa Hanoi
Alisa Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Alisa Hotel & Spa offer free cancellation for a full refund?

Yes, Alisa Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Alisa Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Alisa Hotel & Spa?

Yes, there's free self parking.

Is airport shuttle service offered by Alisa Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 25 per vehicle one-way.

What are the check-in and check-out times at Alisa Hotel & Spa?

You can check in starting at 2 PM. Check-out time is 10:30 AM.

What is there to do at Alisa Hotel & Spa and nearby?

Alisa Hotel & Spa has a spa.

Are there restaurants at or near Alisa Hotel & Spa?

Yes, there's an onsite restaurant, Alisha Hotel Restaurant.

What's the area around Alisa Hotel & Spa like?

Alisa Hotel & Spa is a short 6-minute walk from Hoan Kiem Lake and 9 minutes' walk from Hanoi Opera House.

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Alisa Hotel & Spa Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Bed

Reviews

10/10 Excellent

Great location, close to the lake and tons of places to eat & shop. All staff extremely friendly
peter, 4-night trip

8/10 Good

The staff were very friendly and helpful in organising transfers and recommendations
James, 2-night trip

10/10 Excellent

Just wrapped up our stay at Alisa Hotel & Spa. The staff, especially Tim and Jane, were very friendly and helpful. They helped us arrange transfers and were quick to respond when we reached out with questions. We would stay again.
Renee, 1-night trip

10/10 Excellent

Nice little hotel very well located in the heart of Old Hanoi. The staff is very nice and accommodating. They kindly let us checked in very early in the morning. Tim was also very helpful during our entire stay. The room we booked was spacious and clean
Vilavanh, 2-night trip

10/10 Excellent

Location, staff and service were EXTRAORDINARY! Would stay here again!
Sugeil, 2-night trip

6/10 Okay

Is good enough for the money you pay, there are some more options with better quality close to that location. The internet is not good.
Luis, 3-night trip

8/10 Good

Very friendly staff
vincent, 1-night trip

8/10 Good

The room is spacious, clean and tidy. Really value for money. However, you can hear very clearly when people talking outside your room.
Lai Fun Fanny, 1-night trip

10/10 Excellent

Ver helpful staff rooms serviced daily and are a good size handy location
Sarah, 3-night trip

10/10 Excellent

Amazing location with awesome staff. The hotel is a little outdated but wasn’t a big deal.
buk, 5-night trip

10/10 Excellent

Clean and friendly.
Lindsay, 1-night trip

6/10 Okay

Good basic room in walking distance to the lake and many interesting places. Disappointed that half of the rooms are at the rear facing aspect of the building and don’t have windows or a balcony. It was good for what we needed as heading to the airport the next day, however would not recommend for a longer stay. If you could guarantee a balcony room, street facing - different story altogether. Staff were wonderful, helpful and friendly and the rooms were very clean.
Charles, 2-night trip

8/10 Good

Very friendly and helpful staffs.
2-night trip

10/10 Excellent

Nice comfortable beds. Friendly and very helpful staff.
Ponekham, 1-night trip

10/10 Excellent

Perfectly located in the old quarter. Very good for exploring the city, also suitable as a base for trips lasting several days.
michael, 5-night trip

8/10 Good

Good location, big & comfortable bed, friendly staff. Do recommend!
Lindsey, 1-night trip

10/10 Excellent

The location is perfect, very close to the lake, and shopping restaurants. Staffs are very nice. Rooms are big and clean

10/10 Excellent

It is close to the Opera House in old town and seafood buffets .
Bing, 1-night trip

10/10 Excellent

Lovely staff at the reception desk very charming and helpful
Linda H, 2-night trip

10/10 Excellent

Clean room. Nice interior and fast service and respond from staff. Recommended
Liyana, 1-night trip

6/10 Okay

This was a basic and clean hotel. The bathroom was very tired looking and needs an upgrade but the room was clean and it was in a good location
Marie, 1-night trip

10/10 Excellent

Location.
Paul, 3-night trip

10/10 Excellent

Super comfortable

Fantastic stay at this hotel. Very comfortable and we were allowed early check in at a very reasonable rate. Clean, comfortable and very close to lots of things to do whilst being quiet and relaxing.
Alexander, 2-night trip

10/10 Excellent

This hotel was our first stay in Vietnam. The room and bathroom was clean, comfortable and everything worked. Staff is very friendly and welcoming. This location was an easy walking distance from Hoan Kiem lake, the market, train street and museums.
Jason, 2-night trip

10/10 Excellent

Very welcoming and helpful staff, excellent communication. Clean, big room, walkable distance to everything in Hanoi Old Quarter. Would definitely return.