Danang Golden Bay, ดานัง

I'm not using hotels. Com any more. Being a loyal customer means nothing. I have deleted the app and I will never use your service again.

Nice stay!

It is listed as a 5 star hotel, but I strongly disagree! First, we were supposed to have a driver waiting for us at the airport to pick us up, but the driver showed up 30 minutes late! Upon arrival to our hotel room, the cleanliness and condition of the room was far away from a 5 star hotel. The room was still in a dirty condition and there was still many areas left to be cleaned. Next, we had received a massage therapy at the spa on our first day. The treatment and service was outstanding. Today, we went to the spa and had received the same massage treatment like before. Only this time, the massage treatment was horrible and service was below a 1 star hotel. Nonetheless, the massage therapist threw my mother in law out of the room 15 minutes earlier than us. FYI, we started at the same time. The massage therapist who was massaging my wife presented bad service, did not speak, and kept turning on the AC. Now, my wife has caught a cold. I am very disappointed about the lack of professionalism and service from the spa at a 5 star hotel. The massage therapists who treated my mother in law and wife were definitely not full time workers who work regularly at the spa. Management definitely needs to educate the spa staff on how to present themselves with luxury service and act professional if they want to be considered 5 stars! The Front Desk, Bell & Door, F&B, and other hotel staff were excellent and provided outstanding service to our family during our stay!

Great hotel, overall good vacation. Except nothing much near the hotel. Can take the free shuttle out to town area.

The golden design was old and outdated.

Terrible location. Convention hotel.

Location is far and not walkable unless you’re into keep fit. There is a regular shuttle bus but the route is limited. Guest room are well appointed and the roof top pool is stunning - but not heated. Many mainland and Korean guests which is common for DaNang as a destination.

The rooms are new and fresh with a very comfortable bed. We had a balcony room that gave us a great outlook over the bay. We enjoyed wonderful service whenever we asked, but Miss Chi and Miss Cara stood out, we felt immediately at ease that our request was in hand, they even follow up afterwards to check everything was okay - exceptional service!

Overall the hotel was great. The food was good. The service was good. We got a foot massage which was also good. We didnt experience the gym or sauna. The rooftop pool has a great view of the bridge and bay. Definitely have to go in the evening. Would recommend getting the breakfast included. Various types of food which all were pretty good. The hotel is quite new so the quality of the building is clean. The service was also good. The location is not too bad. If you want a beachfront hotel, this is not the place.

Excellent on so many fronts. Service is outstanding. Loved the pool and comfort of my clean spacious room. Spectacular view. Fabulous breakfast.