Got to the hotel, they had us in a single room (for 2 adults & 3 children), when I booked a 2 bed suite. Took 25 minutes and 3 phone calls to a manager to put us in a king bed with sofa sleeper. Went to make out the sofa sleeper for the biys, and we had no sheets, cover or pillows. Had to go downstairs to ask for some. There was one washcloth, 1 hand towel, and a bath towel in the room to be used by 5 people. The entire floor smelled of Marijuana. This hotel was chosen because of the indoor pool. The pool was green and nasty and couldn't be utilized. On our second night, we were in our room watching tv, and a man opened the door to our room, with a key card that he was given and assigned our room. This made us feel unsafe. The second night, it rained. The next morning, things that were against the wall, was soaking wet from water leaking into the room.