Experience Kyoto's vibrant charm at Cross Hotel Kyoto. Savor Mediterranean cuisine at KIHARU Brasserie, unwind with a coffee or cocktail, and explore the city's hidden gems on a bike rental. With multilingual staff and free in-room WiFi, this hotel offers the perfect blend of comfort and convenience.
When you stay at Cross Hotel Kyoto, you'll be in a fantastic location, just a 5-minute walk from Kawaramachi Street and Pontocho Alley. Guests looking for a bite to eat can check out KIHARU Brasserie, which serves Mediterranean cuisine and is open for breakfast and lunch. Also, Shijo Street and Nishiki Market are within just a 10-minute walk. Fellow travelers like the central location for the sightseeing and because it's only a short walk to public transportation: Sanjo Keihan Station is 5 minutes and Shiyakusho-mae Station is 5 minutes.
At a glance
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Hotel size
301 rooms
Arranged over 9 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Coffee shop
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
Safe-deposit box at front desk
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Wheelchairs available on site
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Slippers
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast and lunch.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3300 per person
Late check-out can be arranged for an extra charge (subject to availability)
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto
Frequently asked questions
Does Cross Hotel Kyoto offer free cancellation for a full refund?
Yes, Cross Hotel Kyoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cross Hotel Kyoto?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cross Hotel Kyoto?
Sorry, there's no onsite parking at Cross Hotel Kyoto.
What are the check-in and check-out times at Cross Hotel Kyoto?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Cross Hotel Kyoto and nearby?
Recommended spots to visit include Kawaramachi Street (1-min walk) and Shijo Street (7-min walk), along with Nishiki Market (8-min walk) and Kyoto Imperial Palace (1.3 mi).
Are there restaurants at or near Cross Hotel Kyoto?
Does Cross Hotel Kyoto have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Cross Hotel Kyoto like?
Cross Hotel Kyoto is located by the river in Downtown Kyoto, a short 5-minute walk from Sanjo Keihan Station and 7 minutes' walk from Shijo Street. Travelers say the local area is very central perfect for sightseeing.
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Cross Hotel Kyoto Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Restaurant
Breakfast
Shopping
Lobby
Amenities
Bed
View
What guests liked
Breakfast was consistently excellent with a great variety of fresh and delicious options. (134 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Aug 15, 2025
Great location, very nice breakfast and great service
Jeanette
Jeanette, 4-night trip
10/10 Exceptional
Aug 7, 2025
Amazing service, clean rooms and excellent location - the trifecta for a perfect stay!
Gabrielle
Gabrielle, 4-night trip
10/10 Exceptional
Aug 1, 2025
Fabulous hotel and location
Fabulous hotel with amazing staff in a super location
Alex
Alex, 4-night trip
10/10 Exceptional
Jul 23, 2025
Great stay!
Beautiful stay- right in the center of Kyoto! Very pleasant stay! Great breakfast too!
Michael
Michael, 3-night trip
10/10 Exceptional
Sep 3, 2025
Really spacious room! Incredible location, close to everything!
Verified traveler
4-night trip
10/10 Exceptional
Aug 2, 2025
Excellent facilities with great service.
Verified traveler
3-night trip
10/10 Exceptional
Jul 29, 2025
Fantastic hotel.
Great hotel with excellent location to everything beautiful Kyoto has to offer.
Spacious rooms, friendly staff.
Nicholas
Nicholas, 3-night trip
10/10 Exceptional
Aug 19, 2025
Love the hotel. Great location. Rooms are wonderful. Breakfast was great!
Ernest
Ernest, 1-night trip
10/10 Exceptional
Jul 3, 2025
Great location
Peter
Peter, 3-night trip
10/10 Exceptional
Aug 9, 2025
Beds were incredibly comfortable. Even the additional rollaway
We only opted for breakfast one morning , food was amazing , fresh and nice variety
Nancy
Nancy, 2-night trip
10/10 Exceptional
Jun 2, 2025
Lovely hotel in a perfectly situated spot!!
Orlagh
Orlagh, 5-night trip
10/10 Exceptional
May 21, 2025
Great location, nice staff. Excellent breakfast buffet and convenient location.
Eric
Eric, 3-night trip
10/10 Exceptional
May 30, 2025
Central location and clean facilities made for an ideal
Place to stay while seeing Kyoto
Daniel
Daniel, 1-night trip
10/10 Exceptional
May 30, 2025
Cross Hotel was a great hotel, located in a very convenient location to all tourist attractions, shopping and incredible restaurants!
Zev
Zev, 2-night trip
10/10 Exceptional
Jun 28, 2025
very welcoming staff and clean, newly renovated room.
WEI
WEI, 3-night trip
10/10 Exceptional
May 21, 2025
Well located hotel!
Touraj
Touraj, 3-night trip
10/10 Exceptional
Jul 26, 2025
Perfect Hotel in a Great Location
I travelled with my family to Kyoto and we really enjoyed our stay at the Kyoto Cross Hotel. Staff was very friendly and the room was amazing. Plenty of room for my family of four in the the Family Suite. If we ever come to Kyoto again, we would definitely stay here.
Ravi
Ravi, 2-night trip
10/10 Exceptional
Apr 30, 2025
Location was excellent!
Anna
Anna, 3-night trip
10/10 Exceptional
May 19, 2025
Beautiful, clean, and very comfortable rooms and beds!
Lisa
Lisa, 5-night trip
10/10 Exceptional
May 9, 2025
Nice location, very clean, very nice staff.
WILFREDO DELA
WILFREDO DELA, 4-night trip
10/10 Exceptional
Jul 1, 2025
Great stay, at a great price
Excellent clean room, helpful prompt staff. Breakfast is delicious and a great deal. Real good value for the money.
Yang
Yang, 5-night trip
10/10 Exceptional
Jun 15, 2025
The staff were polite and always eager to help, the bed was comfortable, the room was clean, and the bathtub was amazing.
Alexander
Alexander, 3-night trip
10/10 Exceptional
Jun 22, 2025
Perfect place to explore Kyoto, excellent location, wonderful room, friendly and helpful staff! We loved it!
Liliana
Liliana, 4-night trip
10/10 Exceptional
Jul 22, 2025
Home away from home
The service and attention from the staff is kind and attentive.
Verified traveler
8-night trip
10/10 Exceptional
Aug 20, 2025
Cross hotel Kyoto is clean and modern design. And it is convenient to everywhere. This is my third time to stay with them. Absolutely my first and only choice