Facility was dirty, carpets were stained all throughout hotel, nothing worked, had no remote to tv and front desk couldn’t find a remote that matched my TV. When I entered my hotel room there was a hanger holding the curtains up. I was sure what was going on so I went down and front desk said she’d send maintenance a notification, which they never showed up! Ice makers brown, water filters broken, very little water pressure, no toiletries, room was hot throughout the night. Pool was dirty, looked like filter system was broken.