Holiday Inn Express Birmingham - City Centre

Avoid at all costs

Firstly hotel check it was simple, got room card and went to room On appearance the room looked tidy, however it did not smell tidy!!!! It smelt like someone had been to the toilet and left it in the room, I did not want to look under the bed but by the morning I couldn’t wait to get out of there Breakfast included, I think not, what a waste that was, nothing out, had to wait 5 mins for a bloody spoon to eat cereal and there was no eggs, bacon or sausages and the mess, not tidied up, tables not cleared away or even cleaned We will not be staying here again

Sarah, ทริป 1 คืน, 11 ก.ย. 2021

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Smart hotel in the centre of town

Very smart hotel with a new, fresh feel to it. Ideal stopover very close to New Street Station but quiet in the rooms. Room was comfortable and had everything needed. Breakfast was 'standard' Holiday Inn Express fayre - fresh, hot if somewhat limited (but then you don't stay at a HIE for the breakfast!). Check-in and -out was seemless

Peter, เดินทางเพื่อทำธุรกิจ 1 คืน, 7 ก.ย. 2021

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Looks nice but let down with bad service

Hotel looked lovely from the outside, parking is a challenge aswell as extra £16 a day. First night room was lovely, second and third day not so great, I was told they only clean the room after third night stay!! Had to ask for towels , will not be staying again. Breakfast was not the best, warm and dry cooked.

Stephen, ทริปกับครอบครัว 3 คืน, 6 ก.ย. 2021

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Check in was at 3pm, got to the hotel at 5:15pm to be told the room was still not ready and would be another hour, we were booked in for food at 6:30 so had to cancel our booking as we couldn’t get ready for dinner. There was also a constant high pitched noise throughout the night making it very difficult to sleep

Jordan, ทริป 1 คืน, 4 ก.ย. 2021

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Great location

Can’t complain, friendly and helpful staff. Comfy and spotless room

ทริป 1 คืน, 4 ก.ย. 2021

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The worst stay every

The staff are rude even the manager don’t want to listen to customers try to be clever Ect and the room was a mess wc not working trip over a broken tile in bath room

Steven, ทริป 1 คืน, 3 ก.ย. 2021

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JT

My friend and I had a great time. Clean room, good room service, friendly staff, plenty of breakfast items to choose from.

Jackie, ทริปกับเพื่อน 3 คืน, 28 ส.ค. 2021

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Birmingham stay

Check in staff were totally professional and helpful. Lots of information provided on arrival. Many thanks

Simon, ทริป 1 คืน, 27 ส.ค. 2021

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A Covid Spreader.

Covid precautions were non-existent. You have to queue to get a lift to get to reception on the first floor, I had to get in a lift which 10 lads had just existed and I got in the lift with about 8 other strangers. The stairs to reception were locked with a key card lock. Mind blowing. Breakfast was the same, sardines with no Covid precautions.

Benjamin, ทริปกับเพื่อน 1 คืน, 21 ส.ค. 2021

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Delay at check in

Check in from 3pm we went at 5pm and told room not ready for another 30 mins

David, ทริป 1 คืน, 14 ส.ค. 2021

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