Hotel is close to Universal Studios but not much else. Takes at least 40 minutes to visit any place in Osaka that is not Universal related. We stayed 4 nights and the air conditioning only worked 2 of those nights (and it was not 2 nights in a row). We arrived on big a short time before check-in but staff would not even try to check us in early. Beds were a bit hard as were the pillows. The free breakfast was the best thing, and the kids loved the jungle theme of the room. English instructions for the thermostat and TV remote would also have been helpful. It was also nice that the staff did watch our luggage before check-in and after check out.