We drove round and round as GPS said we'd "arrived" and there was no signage indicating Royal guesthouse. Parked and asked at a Boots pharmacy and she said she thought it was "on the corner." The only thing we saw on the corner was a Snooker/pool bar/club with people all standing at the front smoking and when we went in the lobby stunk of smoke. There was a sign that said "reception" pointing upstairs. Really loud music was throbbing all around. I am severely allergic to cigarette smoke and already starting feeling nauseous. There was no way we could stay there. When I called the reservation service said to go to the Waverly inn down the street and thankfully they had a room for us there. The managers there were very helpful and hard working.
Claudine
ทริป 2 คืน
2/10
Meryl
ทริป 1 คืน
2/10
Absolutely horrific!! Booked the Royal ended up in the Waverley Inn as we got there late?? The smell hit you when the door was opened and permeated through the place even into the tea in the room. Shower held together with black tape, mould on bathroom ceiling, curtain rail broke unable to shut curtains.
Left after one night without the breakfast and booked into another hotel for the rest of our trip!!
Debra
ทริป 2 คืน
2/10
The hotel is closed they charged me 47£ without any cost i don't even stay there the room i booked they don’t have that they are bring me to another hotel room is totally disgusting i need a family room they just provide a double bed and bathroom is totally damp and door even not closing properly , i just pay the rent and leave the property and drive to my home for 8 hours its better option i think to stay at this property never ever go in this property
Shubham
ทริปกับครอบครัว 1 คืน
8/10
Good:
1. Location is in main area. Just to find the room is little tricky as no board.
2. Room iscomfortable. 1 double bed, 1 single bed room.
3. Nice breakfast and receptionist is good approach.
4. Dedicated car parking at The Waverley Inn hotel just opposite to this. .
5. Got hot water in shower.
Needs to improvement:
1. Toilet flush set leaking water on the floor
2. Need tea and cups , sugar, salt at rooms itself. No hanger.
3. No mat in bathroom to wipe foots.
4. No lock inside bathroom door.
5. Central heater is not working provides temp electric heater. In summer fine but winter need heater in room and bathroom.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
2/10
We booked as a stop off on our way to wick.First of all couldn’t find it as changed name.The room was not cleaned,no hot water.Bed was filthy with crumbs under the sheet and damp,some of the plug sockets were not working,lamp with no bulb.Did not have breakfast as the dining room was filthy.Over all so disappointing for £74,won’t be going back
Brenda
ทริป 1 คืน
8/10
Roger
ทริปกับครอบครัว 1 คืน
8/10
Mark
ทริป 1 คืน
8/10
Hotel staff was very helpful and very accommodating, we arrived very late and we picked up a meal from outside, the staff arranged a seating in the breakfast bar for us right away, very helpful this was.
The room was very clean and also the beds spotless.
At the time of visit, NewYear an eve we got the hotel for £62 for a family room, every where else was several hundreds.
With this in mind you get what you pay for but we got a family run business that I would recommend no problem.
Thank you staff at the Royal hotel
Michael
ทริปกับครอบครัว 1 คืน
10/10
No hot water 🚿. Others things like staff cleaning is good.
Pratap
ทริป 1 คืน
10/10
Best service
I can't sat 5 star but area wise best place to stay with family or without family. Im doing couriers delivery 🚚 i almost stay every area this is my favourite to stay
Muhammad
ทริปกับครอบครัว 1 คืน
4/10
To cold
Kenneth
ทริป 1 คืน
4/10
Sonia
ทริป 1 คืน
10/10
Quarto amplo, bonito, limpo. Cama confortável. Local silencioso, 2km de Gatwick.
Meirilane
ทริป 2 คืน
8/10
Jacqueline
ทริป 2 คืน
8/10
Very friendly
edward
ทริปกับครอบครัว 3 คืน
8/10
we read the reviews on here and was not expecting much for the price. but we was pleasantly surprised with the stay, breakfast was basic but was still very good for price we also found it to be very clean. we was in room 27 and would be very happy to stay there again. The only thing that I would say is no signs to tell you where it is so for others to find it, its on the very corner of the street.
Christopher
ทริป 1 คืน
2/10
Craig
ทริปกับเพื่อน 1 คืน
6/10
Room was clean. Location centre of town. However, no signage of hotel (we drove past it twice and needed to ring hotel for directions). Poor housekeeping- only one towel, one pillow and no cups. Receptionist not helpful.
Diane
ทริปโรแมนติก 1 คืน
2/10
Everything was nice about the property BUT there was no hot water in the showers in 2nd floor !!, and no one at the reception to assist in the morning. Had to take a cold water shower on a cold autumn morning. One does not expect this from a registered hotel in Scotland
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
2/10
We booked for 2 double bed and one single bed ensuite room. But we didn't get what we booked as the receptionist told there was no family room left but in websites it was showing available. Since it was night we couldn't book any other hotel and we were left with no option other than go on with just a double bedroom ensuite. Whole night we couldn't sleep properly as we were 3 people in one bed.