Quite how this hotel gets a rating of 9 (wonderful) is beyond me. To say it needs updating is an understatement. We were horrified looking down the side of the wardrobe in room 20, it was thick with dust, cobwebs, it honestly looked like it hadn’t been cleaned in 20 years (pic 1). Moved to room 14, which was cleaner, but both rooms only had 1 cup, 1 towel, 1 glass for 2 people. Peeling wallpaper, scuffed skirting everywhere, mould on the bathroom ceilings, scalding hot water, the bed bases were rotting with awful mattresses (I have thrown better in a skip). Oh and the Public liability insurance in reception ran out last November. Please, go somewhere else, this is one of the worst I have ever stayed in.
