DISRESPECTFUL STAFF AT CHECK OUT. UNACCEPTABLE BEHAVIOR
I normally do not leave bad reviews but this experience was too disappointing to ignore. When we checked in, the staff member in the morning was absolutely wonderful. Friendly, professional, and welcoming. That should have set the tone for the rest of our stay but unfortunately it did not.
When it was time to check out, the woman at the front desk was UNBELIEVABLY RUDE. I rang the bell and she came out with a nasty attitude, snapping OK LEAVE IT THERE like we were bothering her. No greeting, no thank you, no eye contact. Just pure attitude. COMPLETELY UNPROFESSIONAL AND UNNECESSARY.
We PAID for our room just like every other guest. The LEAST she could do is treat people with BASIC RESPECT. If someone dislikes their job that much, they should not be working in hospitality.
I WILL BE COMING BACK. Not because I want to deal with this again but because I want to see if anything changes. I will leave a review after EVERY VISIT until I see improvement. Hopefully next time the check out experience matches the kindness we received when we checked in. Until then this was a MAJOR DISAPPOINTMENT
