The front desk staff, which were the only people we interacted with were not just unfriendly, but one was full on rude. We were in town for a funeral - we weren't greeted with a hello or a smile or anything, it was "Name?". Later we were going to go out for dinner. My friend went down before me. She forgot her charger. So I went down to meet her, I didn't see her right away. So I decided to ask if they sold chargers. The lady said without looking up - you already asked me that. I said, no I didn't. I saw my friend in the shop behind the desk and added that must have been my friend who asked - different person. She said "No we don't." It was so flat, and curt. I asked if she knew where we could get one in town. She said that Dollar General was on 51 South and Walmart was 51 North. I didn't trust Dollar General would sell chargers so we went North. As we drove North, we passed the Dollar General. We had to question if she gave us bad information on purpose. We passed a Walgreens and stopped there and got what we needed. But even when we checked out. There was no kindness of any fashion. We were surprised. The family we were going to honor speaks so highly of Minocqua. As far as the facility, it was clean. We were near the maintenance room. We heard noises all through the night. The walls are pretty thin. I don't know. Our room was $200. On our drive out of town, my friend pointed out all the other places we should have stayed at instead.
