Really dissapointed With this property. The stairwell leading up to the property (4th floor was disgusting to say the least. The smell was horrendous and no lift. I had to carry all the suitcases for me my partner and 4 kids up to the 4th floor. Once inside the property the small from the corridor could still be smelt and the bathrooms were dated and smelt damp. Only one shower worked (in a fashion) from being scalded to the freezing trying to shower 6 of us was an experience to say the least. I won’t be rushing back here and would recommend not using this property.
Miguel
Miguel, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
21 เม.ย. 2025
Good location
Great location. Clean and very spacious apartment. We stayed in Flat 4 much bigger than we expected for the price we paid. Had to collect keys from a different address/ wasn’t that difficult as other reviews had said. Didn’t see the check in time restriction when booked but was easy enough to pay an additional £25 for late check in. The location was perfect - only slight negative is it was very noisy in the night from outside into early hours of the morning and also from 6am with deliveries to businesses. Would def stay again though.
Dominique
Dominique, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
27 ม.ค. 2025
Great apartment in a great location 👍
Alex
Alex, ทริปกับเพื่อน 1 คืน
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6/10 ดี
16 ธ.ค. 2024
Evelyn
Evelyn, ทริป 2 คืน
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10/10 ไร้ที่ติ
1 พ.ย. 2024
Fab stay in the heart of Liverpool
Super clean and spacious for our family of 5. Excellent location! Right in the middle of everything. Well equiped with microwave, cutelry, crockery, oven, fridge, washing machine, hair dryer, iron etc. One thing we wanted to do was dispose of trash/glass bottles but didnt know where to do that. Might be just us but we like to tidy before we leave. Overall a very comfortable stay right in the heart of Liverpool. We will be back!!
Darren
Darren, ทริปกับครอบครัว 4 คืน
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2/10 แย่
26 ส.ค. 2024
Will not return and do not recommend.
Check in is hard work in a different building, lack of parking, poor contact from the apartment using hotels.com, over pressuring for insurance/deposit in an already bashed about apartment. Communal stairwell is foul and smells of human faeces. Do not recommend and would not return.
Lauren
Lauren, ทริปกับเพื่อน 1 คืน
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6/10 ดี
26 ส.ค. 2024
Amazing location. Difficult to get in, 5th floor, no lift. Terrible maintenance of the stairs to get in to the flat, unbearable smell. The flat has a backyard, dirty, no maintenance. Besides that, comfortable, rooms and bathrooms cleaned.
Natalia
Natalia, ทริปกับครอบครัว 3 คืน
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8/10 ดีมาก
20 ส.ค. 2024
鄰近購物中心
Ka Wai
Ka Wai, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
19 ส.ค. 2024
Nigel
Nigel, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
28 มิ.ย. 2024
Michelle
Michelle, ทริป 2 คืน
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8/10 ดีมาก
26 มิ.ย. 2024
Really well placed in central Liverpool for a one night stay. Apartment had all you needed - balcony was great (apart from the nesting seagull).
We did stay there on the hottest day of the year but with no air conditioning and being on the top floor it was extremely and uncomfortably hot.
Also a bit of a walk from checking in and picking up the keys and then over to the apartment. Staff were helpful.
Ruth
Ruth, ทริปกับเพื่อน 1 คืน
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6/10 ดี
19 มิ.ย. 2024
Mixed but honest review.
First inconvenience is you have to travel to the other side of town to collect the keys.
Not sure if I missed this when booking but I don’t recall seeing that mentioned.
The location of the apartment is excellent.
Second point, as you enter the properly you’re hit by a horrid smell that is there in all the communal/stairs areas. Once inside the apartment, the smell does go.
Third point, it’s advertised as being suitable for 8 people ( 2 on a sofa bed). There was no sheet for the very old and broken sofa bed, although when we told the management they did send two very pleasant ladies to drop that off for us.
There was nothing that could be done with the broken sofa bed so we had to prop it up with cushions to try and at least get it level and fit for some type use.
There is also no bathroom access for the people staying on the sofa bed except for accessing one of the on suites in the bedrooms. Not ideal when you’re 4 couples.
The three bedrooms were spacious, clean and comfortable.
I tried to organise what I consider fair compensation with the management company asking for a 25% refund as I didn’t think it fair that the couple who stayed on the broken sofa bed should be asked to pay.
They left the property very early as they couldn’t sleep!
Their first offer was a free late check at 11am 😂. This was declined although they did finally make an of £50 off which I’ve also declined and will take up with hotels.com as advised.
Chris
Chris, ทริปกับเพื่อน 1 คืน
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10/10 ไร้ที่ติ
12 พ.ค. 2024
Tinashe
Tinashe, ทริปกับครอบครัว 1 คืน
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6/10 ดี
13 ก.พ. 2024
Good location but no parking. Having to pick the keys up from another location isnt ideal.
The apartment was nice but only the radiator in the corridor seemed to work and the master bedroom with en suite was cold all the time even though the radiator was turned up to full.
Nice lounge and kitchen unless you’re trying to sleep on the sofa bed. There are no blinds or curtains on the massive patio doors so there’s no way if blocking the sunlight in the morning.
Mark
Mark, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
7 ก.ค. 2023
Natalie
Natalie, ทริป 1 คืน
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4/10 พอใช้
1 มิ.ย. 2023
Second time staying and the apartment bedrooms were lovely but the living & kitchen area need updating lots of damage to cupboards , sofa and chairs .
Rebecca
Rebecca, ทริปกับครอบครัว 2 คืน
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8/10 ดีมาก
24 พ.ค. 2023
Very good location and good to stay for family. Only bad thing is to need front stair. Very bad smelling after open the front door.
Office opened by 6 pm. And far distance from the property.
Hyun ju
Hyun ju, ทริปกับเพื่อน 1 คืน
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8/10 ดีมาก
17 พ.ค. 2023
J
J, ทริป 1 คืน
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8/10 ดีมาก
5 เม.ย. 2023
Very pleasant, neat, tidy, clean, central to all hot spots.. Apartment can do with new curtains, furniture and a few pictures on the walls for a more homely atmosphere and 2 of the showers need new showerheads
Overall happy with the apartment. Thank you
Zina
Zina, ทริปกับครอบครัว 2 คืน
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2/10 แย่
17 ส.ค. 2022
Simon
Simon, ทริป 1 คืน
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8/10 ดีมาก
12 มี.ค. 2022
Americo
Americo, ทริป 1 คืน
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6/10 ดี
13 มี.ค. 2020
Marius
Marius, ทริปกับเพื่อน 1 คืน
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2/10 แย่
12 มี.ค. 2020
Shower unfit for use. Barely a trickle of water. Door locks are not sturdy
ผู้เข้าพักจริง
ทริป 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
26 ก.พ. 2020
Disappointing
I am a regular visitor to Liverpool and thought that I would try the Base Apartment in Sir Thomas Street.
The apartment is located above the Victoria Cross pub and is accessed from an unmarked adjacent to the pub.
I was not aware at the time of booking that I had to make time, drive to their offices to pick up the key, find street parking (and pay for parking whilst doing so). They did call me to inform me of this, but it was not clear at time of booking.
The staff were friendly and helpful, however the layout and location of the apartment made it noisy. Whilst there was little that the owners could do about the early morning street cleaning, splitting the apartment into three independent bedrooms meant that there was noise though the night with corridor and bedroom doors banging. This could be partially allowed for in the costs of the room
My main frustration was that thee apartment was advertised free cancellation. When I checked with a few days to go, I found that the opportunity to cancel had lapsed four or five days prior to my stay. This was unlike all my other bookings on Hotels.com. Most offer free cancellation within a day or so and several helpfully on the same day, if you genuinely need to cancel.
It is something to consider when booking as it meant that it did not give me the flexibility that I needed.
Whilst I appreciated a follow up call from Base, quoting me the terms and conditions of my stay added further disappointment.
I doubt I will stay here again.
Colber
Colber, ทริปธุรกิจ 1 คืน
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10/10 ไร้ที่ติ
4 ก.พ. 2020
Mye trapper opp til leilighet 4. Store soverom og fin stue/kjøkken. Sentralt.