There is a possibility that the poor service I received was because the hotel was under going some renovations or maybe it was because it was official low season.
I was given room 318 which looks refurbished the decoration was a clean design which is pleasant. The bed is huge and very comfy and the bedding is of high quality. There is a fridge in the room but no water, a TV and the hotel offers free Wi-Fi which is slow. There is a light switches and a phone socket behind the pillows on the bed making it very easy to turn the lights off but roll over at night and you turn them on again and wake yourself up, there are no plug sockets close to the bed, so charging devices is a pain.
The bathroom has 2 shower heads, a rain shower and a standard head half way down. What I didn't like is you can't turn on the shower without being in it, so you have to take the shock of cold water before it gets to a good temperature. Also the bathroom is a wet room and the drain is in the wrong place, so the bathroom floor get soaked everywhere and is a slip hazard.
I tried the hotel restaurant for breakfast, I was the only person but the service was extremely slow. I ordered the set breakfast which included coffee, the food was okay but I wanted another coffee and watched the staff avoid me for an hour (I wasn't just sitting there an hour, I was writing a blog). After an hour a completely different employee came to clear my table, giving me the chance to order another coffee.
It was obviou