Alvar Bar - บาร์นี้เชี่ยวชาญในด้านอาหารอังกฤษ ให้บริการอาหารกลางวัน และของว่าง เปิดทุกวัน
รางวัลและพันธมิตร
ที่พักที่ได้รับการรับรองด้านสิ่งแวดล้อม
ที่พักแห่งนี้เข้าร่วมโปรแกรม Green Tourism Program ซึ่งมีการประเมินผลกระทบของที่พักที่มีต่อหนึ่งในสิ่งต่อไปนี้: สิ่งแวดล้อม ชุมชน มรดกทางวัฒนธรรม และเศรษฐกิจท้องถิ่น
I am writing to follow up regarding our recent stay. We spoke with the manager, Charlotte, who agreed that a refund would be issued due to the condition of the rooms.
The initial room had no air conditioning, the fan was not working properly, and the bathroom had a very unpleasant smell, possibly due to mould. Although Charlotte kindly assisted us in swapping rooms, the second room also had an air conditioning unit that was not functioning properly.
Given these issues and the agreement we reached with Charlotte, we would appreciate it if you could process the refund as soon as possible.
Ishrat
ทริปกับเพื่อน 1 คืน
8/10
Kenneth
ทริปกับเพื่อน 2 คืน
8/10
Good quality hotel but there's ongoing construction work nearby. Rooms are spacious and good breakfast is available. Reception staff should focus on customer service rather than phones and computers.
Sean
ทริปกับเพื่อน 1 คืน
4/10
Checked in on hottest day of year - air con not working, call reception initally wanted me just to use fan in room, explained this not acceptable, requested to move room, they then took half an hour and 2 more calls to see where they where to move my room after confirming that AC was working. I was then late for my dinner reservation and when i returned to my room late in evening found that the AC whilst turned on did not get cold and room was extremely unpleasant for the while night. P.s this is the first time i have ever left a negative review!!!
andrew
ทริปธุรกิจ 1 คืน
2/10
It was a very terrible Experience. The air conditioning wasn't working and they knew yet they checked me in. I sweated all through in the room 436 I was given. I made several complaints but nothing was done. I had to leave to go search for another hotel and no compensation whatsoever was given.
Samuel
ทริป 2 คืน
2/10
I have travelled a lot, and price normally equals quality, but definitely not in this hotel!
Everything was a diappointment and I dont know where to start. The constant No´s at all questions, the defect mixer tap in the shower that wasnt fixed until I threatened them. The missing towel after cleaning had been there, or the missing toilet paper - or or or I could go on! Just in general a very bad experience and location as well. Dont go there!
Keld
ทริปธุรกิจ 5 คืน
4/10
Sir Conor working requested fans several time took them over 8 hours to provide them After several calls
Jasbir
ทริปกับครอบครัว 1 คืน
10/10
Great night sleep. Couldn’t work out the A/C in the room. Room was clean Breakfast was ok, nothing special. I would stay again. Building work right outside the hotel.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
10/10
Jon
ทริป 1 คืน
6/10
Would have been nice to be told about all the building work right outside the hotel major HS2 been carried out starts at 08:00
Glyn
ทริป 2 คืน
8/10
We were in Birmingham to see Guns N Roses. The hotel was very convenient for the venue and for eating out etc.The only problem was that the air conditioning in the room didn't work which madeit avery uncomfortable nights sleep - but for this I would recommend this hotel without reservation. I really dislike being hot so maybe I am being too harsh.
John
ทริป 1 คืน
8/10
Alistair
ทริปธุรกิจ 1 คืน
10/10
Angela
ทริป 2 คืน
10/10
Christopher
ทริปธุรกิจ 1 คืน
8/10
A very good overnight stay, the location was great. Would definitely stay there again.
Andrew
ทริป 1 คืน
8/10
ผู้เข้าพักจริง
ทริป 1 คืน
6/10
Wonderful hotel but badly impacted by roadworks around the hotel meaning car-park facilities are some distance meaning drop off and departure are very difficult
Fiona
ทริปธุรกิจ 1 คืน
10/10
Michael
ทริป 2 คืน
10/10
Jean
ทริปกับเพื่อน 1 คืน
8/10
Jonathan
ทริป 1 คืน
6/10
Not your fault but you might have warned about the construction. Especially the impact on travellers to amd from the hotel.
Leonie
ทริปธุรกิจ 1 คืน
2/10
Rachael
ทริป 1 คืน
10/10
A really nice city hotel. The room was clean, comfortable and well appointed. All the staff I met were friendly and accommodating. A special meeting for Leila on reception for her kind and welcoming smile. Next time I visit Birmingham, I will choose the Clayton.