When I arrived Hakodate, there was a heavy rain and the hotel is just next to JR Hakodate station by 2-minute walk. Also it's not far from the city tram & bus station. The room is small but very clean and its facilities was ok. I really liked the on-sen on the top floor so much, especially when couldn't go out anywhere because of rain.
One of my concern is the Front desk officers not willing and friendly to talk or answer questions with foreigners. I found that if Japanese guest came to talk to them, they would stop talking to me immediately and no return although my conversation with them was not finished yet.
In overall, I rate this hotel on average for the guests who not Japanese.
Very close to the train station. Easy to get to from the train station with great facilities and views from the spa.
Nice amenities, although pyjama were a bit too small for me.
Onsen had sauna too, and great views of the city of not too steamed up.
Breakfast was ok too.