Our room was incredibly comfortable and roomy. The breakfast was very sufficient and plentiful. The desk staff was warm upon check in. We would definitely stay again.
todd
ทริป 1 คืน
10/10
George
ทริป 2 คืน
8/10
The staff was very nice and welcoming. Everything was set and available. You dont get room service unless you stay for 3 nights or more. I requested clean towels and i was forgotten about. But they did end up getting them to me after i went down and asked for them again. Their pool is un heated and not even 5' deep. Their hot tub was out of service. But literally everything else was perfect.
Ericha
ทริปโรแมนติก 2 คืน
10/10
Mark
ทริปกับครอบครัว 1 คืน
8/10
It was nice just wish the pool and jacuzzi was up and running
Ebony
ทริปโรแมนติก 1 คืน
2/10
Once I arrive to the property, I was told that the pool and Jacuzzi was shut down for Repair. I feel as if I should have received a courtesy email or this should’ve been noted amongst while booking rather than being told upon arrival. My room had no toilet paper as well as the kitchen floor was extremely sticky seems to be something was spilled and not cleaned properly. These problems were addressed with front desk and was not taken serious or even taken care of. This is not a place that I would recommend to anybody and absolutely not a place that I would go back to.
Dale
ทริป 1 คืน
10/10
Lisamarie
ทริป 2 คืน
10/10
Quinise
ทริป 2 คืน
10/10
We celebrated my husband’s 70th birthday in the Emerald Event Center at The Residence Inn - Avon Lake. The staff was awesome!
Kimberly
ทริป 1 คืน
8/10
George
ทริป 1 คืน
10/10
Comfortable stay
George
ทริป 5 คืน
2/10
I had booked a one bedroom king and did not get one I ended up having a queen suite so it made bedtime hard for us with the kids. The beds were so uncomfortable. The pool was not open which we were not told about so my kids were bummed when we saw it was closed. I will not be staying at this hotel again. Worst one out of all the hotels I’ve stayed at and I have stayed at a lot due to traveling a lot.
Katlynn
ทริปกับครอบครัว 2 คืน
10/10
Super friendly people
Paul
ทริปโรแมนติก 1 คืน
10/10
Very clean room
Carol
ทริปโรแมนติก 3 คืน
10/10
Drew
ทริป 1 คืน
10/10
Sara
ทริป 1 คืน
10/10
Great people
Carmen
ทริปกับครอบครัว 2 คืน
10/10
Facilites, employees, pricacy, the location amazing. You will love it. I really recomend this hotel!
Lilliam E
ทริปกับครอบครัว 7 คืน
8/10
Barbara
ทริป 1 คืน
10/10
Amira
ทริป 1 คืน
10/10
The facility was great, staff was very polite, location to downtown was great as well.
Bradley
ทริปกับครอบครัว 1 คืน
10/10
great folks appreciate all help.
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
8/10
Travis
ทริป 1 คืน
10/10
Lovely, modern, medium-sized property. Convenient to west Cleveland suburbs and main highway. Beautiful room with very comfortable bed. Studio suite would be ideal for a long stay.
Christine
ทริปโรแมนติก 1 คืน
6/10
Price paid does not reflect the value of the stay. Not enough amenities and limited option for breakfast.