We were in Milan for a day before heading to Como and the staff /reception were more then friendly and welcoming, one offered us to come watch the football game which was so nice. The room was lovely and clean, and I loved the decor, we did pay for breakfast but didn't feel like it in the morning however the restaurant looked amazing. It was just for me and my husband so it was perfect. The only frustrating thing which isn't the hotels fault, is the location, it was so hard to go to Milan central and back from there and would cost quite a lot in taxis, however you can get a bus and metro from there as well if you are staying longer than a night. What a beautiful country.