I love staying with you guys. I travel there two to three weeks a month for three night stays for work. Love the lady at the front desk, she knows who she is. Only wish you had little shampoos
James
James, ทริปธุรกิจ 3 คืน
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6/10 ดี
28 ธันวาคม ค.ศ. 2024
It was nice but could use a lot of improvements
Check in was quick, front desk worker was nice. Breakfast is pastries, coffee and cereal because anything else don’t have any condiments or has mold and is old. Housekeeper and another lady were extremely lazy and unprofessional. I asked for a simple bed sheet change first the housekeeper just made the bed with no sheet change. I waited to see if she would change it and she just walked out the room without a second glance. I went out the door and kindly asked if she could change the sheets she said she could but she was gonna clean the checked out rooms first so I agreed. Not even two minutes go by and another lady who was not an housekeeper came to my door telling me I had to change my own sheets because “its just one worker and she has better things to do” and because I checked in the night before there was no need for a sheet change and handed me the sheets to change myself and proceeded to talk about me like I was a bully to the housekeeper. Went to the front desk to complain but was met with silence and indifference. The same one who checked me in was there and did not solve the matter or apologize for the unprofessional behavior the lady displayed. From then on I cleaned my own room the duration of my stay. There was only one time were housekeeping came knocking on my door in the 7 days I stayed there. No change in behavior at all. Have money for delivery or a car because there are no grocery stores or restaurants in walking distance.