Great location in the middle of Namba. The room was small but enough comfy, the pillow is the greatest part of the room. I had a nice sleep every night also because of the pillow. The facilities was also great.
Guest service with limited English proficiency. Downstairs restaurant service was terrible. Moths in room (we spotted 2 inside oir room and some more in hallways).
Nathalia
Nathalia, ทริปกับครอบครัว 4 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
1 ก.ค. 2025
Detrimentally automated fine hotel
Processes are very automated, which is nice until at a sizeable hotel there is onlu one person at info.
You get a free drink voucher to the hotel restaurant. Voucher requires you to buy a dinner. The special drink is not on the special drink menu list which feels a bit scammy.
As does that the pool is open only on summer, which for the hotel does not include June. The pool is there, filled with water but despite not being included in the price and costing a non-trivial 2.000-3.000 yen per hour depending on day and time, you are not allowed to use it in +35 degree non-summer June.
They have free movies on their TV system. Limited, but it is a nice extra that keeps you entertained for one or two evenings.
Ice machine is free of charge to use.
Onsen is good with many pools.
Markus
Markus, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
1 ก.ค. 2025
只適合短宿一晚
房間太細,之前客人多坐在床上,引致睡床彈弓下陷,睡得不舒服。check in 全電腦化,冷冰冰的感覺,沒有受歡迎入住的感覺。
man wai
man wai, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
1 ก.ค. 2025
Fint och fräscht men otroligt små rum. Dock har de tänkt till så man kan lägga resväskor under sängen. Läge riktigt bra!
Location was great, close to metro and train station. The check in should be earlier as the check out is at 10 am . There’s enough time for cleaning and checking in early. There was zero contact with people . it’s always great to have the human touch . The dryers don’t work properly they take over an hour to dry your clothes.other than that was great
Jessica
Jessica, ทริปกับครอบครัว 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
30 มิ.ย. 2025
EUNYOUNG
EUNYOUNG, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
30 มิ.ย. 2025
Self check in sucks
Self check in is a disaster. I don’t work for the hotel that I am paying for. They don’t have any customer service. Worst check in I have ever had.