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Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

4.0 star property
Family-friendly hotel with outdoor pool, connected to the convention centre, near Umhlanga Rocks Beach

Choose dates to view prices

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge features a rooftop terrace and puts you within a 15-minute drive of Umhlanga Rocks Beach. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a fitness centre, a terrace and a garden. Fellow travellers love the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Conference centre
  • Business centre
  • Meeting rooms

For families (6)

  • Children stay free
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is ฿2,900
฿3,335 total
includes taxes & fees
12 Jan - 13 Jan 2026

Why we love this property

Culinary garden views
This hotel's restaurant offers enchanting garden-view dining experiences. The buffet breakfast and stylish bar add delightful dining options.
Dreamy night retreats
Premium bedding promises perfect sleep in curated rooms with distinctive decor. Blackout drapes ensure restful nights, with late-night service available.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, in-room safe, individually decorated

Room, 2 Double Beds

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
2 bedrooms
  • 74 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
2 bedrooms
  • 74 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 Bedroom

Loft, 1 Bedroom | Premium bedding, in-room safe, individually decorated

Loft, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 75 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

Executive Suite, 1 Bedroom, Balcony | Lounge

Executive Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
  • 57 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, individually decorated

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
3 bedrooms
Blackout curtains
Premium bedding
  • 22 sq m
  • 3 bedrooms
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Premium bedding, in-room safe, individually decorated

Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
  • 22 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, in-room safe, individually decorated

Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
  • 22 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320

What's nearby

  • Gateway Theatre of Shopping - 1 min walk - 0.1 km
  • Umhlanga Hospital - 5 min walk - 0.4 km
  • KwaZulu-Natal Sharks Board - 7 min walk - 0.6 km
  • Umhlanga Rocks Beach - 3 min drive - 2.2 km
  • Umhlanga Main Beach - 4 min drive - 2.9 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Nespresso Gateway - ‬10 min walk
  • ‪Simply Asia - ‬4 min walk
  • ‪KAUAI - ‬2 min walk
  • ‪Pak Kai - ‬2 min walk
  • ‪Mugg & Bean - ‬5 min walk

About this property

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge features a rooftop terrace and puts you within a 15-minute drive of Umhlanga Rocks Beach. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a fitness centre, a terrace and a garden. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 205 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property requires full payment at check-in.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (ZAR 65 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Beach nearby
  • Golf lessons nearby
  • Mountain biking nearby
  • Boat tours nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 99
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 50
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit: ZAR 300 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately ZAR 250 per person
  • Airport shuttle service is offered for an extra charge of ZAR 350 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self-parking costs ZAR 65 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Also known as

Protea Hotel Ridge
Protea Hotel Umhlanga
Protea Hotel Marriott Durban Umhlanga Ridge
Protea Ridge
Protea Umhlanga Ridge
Umhlanga Protea Hotel
Umhlanga Protea Hotel Ridge
Umhlanga Ridge Protea Hotel
Protea Hotel Marriott Ridge
Protea Marriott Durban Umhlanga Ridge
Protea Marriott Ridge
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel

Frequently asked questions

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offer free cancellation for a full refund?

Yes, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes, there's an outdoor pool.

Are pets allowed at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Sorry, pets aren't allowed.

Is parking offered on site at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes. Self-parking costs ZAR 65 per night.

Is an airport shuttle service offered by Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes, an airport shuttle is available. The charge is ZAR 350 per person one-way.

What are the check-in and check-out times at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

Is there an on-site casino at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

No, this hotel doesn't have a casino, but Sibaya Casino (9-min drive) and Suncoast Casino and Entertainment World (15-min drive) are both nearby.

What is there to do at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge and nearby?

Have fun with activities such as boat tours, mountain biking and snorkelling, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.

Are there restaurants at or near Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes, there's an on-site restaurant that offers garden views.

What's the area around Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge like?

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is a short 2-minute walk from Gateway Theatre of Shopping and 7 minutes' walk from Umhlanga Hospital.

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Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Value
Location
Breakfast

Reviews

10/10 Exceptional

Great loaction
Riaz, 2-night trip

10/10 Exceptional

Rooms were cleaned, very friendly and accommodating staff. Will definitely visit again.
Kenneth, 4-night trip

8/10 Very good

It was a great stay although the rooms are small
Eugene, 2-night trip

10/10 Exceptional

**“I had an amazing stay — what really stood out was the warmth and professionalism of the staff. The team made everything feel effortless and welcoming. My room was spotless, comfortable, and quiet, and the overall atmosphere of the hotel was modern, vibrant, and really thoughtfully designed. It’s the kind of place that leaves a lasting impression and gets you thinking about how hospitality can feel both personal and elevated at the same time. I definitely look forward to coming back and exploring more of what the hotel offers.”**
Jacques, 2-night trip

10/10 Exceptional

Safe and good location
Prin, 2-night trip

10/10 Exceptional

Great theme and excellent decoration. Building work in the shops nearby
Jon Paul, 4-night trip

10/10 Exceptional

Great hotel smack in the middle of everything.
4-night trip

10/10 Exceptional

Lovely hotel and stay for families, centrally located and friendly staff
Faye, 1-night trip

10/10 Exceptional

Superb location and cannot thank the staff enough for the amazing hospitality and service . Highly recommended and massively improved from my last stay here.
M, 1-night trip

10/10 Exceptional

Convenient, friendly, great for a short stay!
Bhugwanthi, 2-night trip

10/10 Exceptional

The staff was phenomenal! The could have not been frienlier. I would very highly recommended recommended this place
Nicola M, 5-night trip

8/10 Very good

great value for money and location is ideal
Mohamed, 6-night trip

10/10 Exceptional

I loved everything from the time i stepped into the hotel, 5* star treatment, the entire duration of my stay to check out. Service was impeccable in extending my stay, accommodating me through my stay. The room was clean, smelled nice and very spacious.
Nuraan, 2-night trip

10/10 Exceptional

outstanding staff and great hotel
Jesse, 5-night trip

8/10 Very good

Breakfast was incredible. Staff were also super friendly and well trained. Gym and pool are very nice too. Room wasn’t the best, cheap noisy fridge, light switches in strange places.
S J, 1-night trip

10/10 Exceptional

Dining and bar tender was awesome
Tiresh Sewlall, 3-night trip

10/10 Exceptional

I found the hotel very good, however the surrounding streets and public areas not impressive, especially at night, quite dirty and I felt unsafe.
Edwin, 1-night trip

10/10 Exceptional

The staff at the hotel are the best. They always went above and beyond for our stay. The staff at the hotel truly know how to treat guests.
Indresen, 3-night trip

10/10 Exceptional

Excellent stay

Excellent stay again at this lovely hotel. Location is perfect for Gateway shopping. Excellent staff. Always going the extra mile.
Pranesh, 1-night trip

10/10 Exceptional

Staff go above and beyond for guests. Impeccable service. Fantastic buffet breakfast.
Amy, 1-night trip

10/10 Exceptional

I had a generally good stay. The room was clean and well serviced
Tshepo, 3-night trip

10/10 Exceptional

They were friendly
Thandiwe, 6-night trip

10/10 Exceptional

amazing customer service

the service at the hotel was amazing. 5 star experience . thank you to the hotel team for making our experience a memorable one.
Shafiq, 2-night trip

10/10 Exceptional

Excellent service

One things i noticed is how friendly and helpful the staff are. Service is so on point
Clarissa, 2-night trip

10/10 Exceptional

Very nice design
Andrea, 2-night trip