Escape to Casa Gitano, where the ocean breeze whispers through the garden and a private beach club beckons. Indulge in continental breakfast, relax by the outdoor pool or unwind with a massage at this tropical retreat that past guests rave about.
VIP Access
Reviews
8.28.2 out of 10
Very good
Popular amenities
Spa
Bar
Pet-friendly
Non-smoking
Free parking
Air conditioning
Main amenities (12)
Daily housekeeping
On a private beach
Restaurants and bar/lounge
Breakfast available
Free beach club on site
Beach bar
Spa services
Terrace
Air conditioning
Garden
Front desk safe
Multilingual staff
Feel at home (6)
Children stay free
Private bathroom
Garden
Terrace
Daily housekeeping
Coffee/tea maker
Room options
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Showing 6 of 6 rooms
View all photos for OCEANFRONT VILLA WITH PRIVATE POOL
OCEANFRONT VILLA WITH PRIVATE POOL
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Private pool
Air conditioning
Memory foam bed
Blackout curtains
Separate bedroom
Premium bedding
Down duvet
Hairdryer
64 sq m
1 bedroom
Sea view
Sleeps 2
1 King Bed
View all photos for OCEANVIEW SUITE WITH TERRACE
OCEANVIEW SUITE WITH TERRACE
Highlights
Air conditioning
Memory foam bed
Blackout curtains
Separate bedroom
Premium bedding
Down duvet
Hairdryer
Private bathroom
35 sq m
1 bedroom
Sea view
Sleeps 2
1 King Bed
View all photos for JUNGLE SUITE WITH TERRACE
JUNGLE SUITE WITH TERRACE
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Down duvet
Premium bedding
Memory foam bed
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
35 sq m
Sleeps 2
1 King Bed
View all photos for JUNGLE LOFT KING WITH TERRACE
JUNGLE LOFT KING WITH TERRACE
Highlights
Air conditioning
Memory foam bed
Blackout curtains
Separate bedroom
Premium bedding
Down duvet
Hairdryer
Private bathroom
50 sq m
1 bedroom
Sleeps 2
1 King Bed
View all photos for JUNGLE LOFT DOUBLE KING
JUNGLE LOFT DOUBLE KING
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Memory foam bed
Blackout curtains
Separate bedroom
Premium bedding
Down duvet
Hairdryer
Private bathroom
49 sq m
1 bedroom
Sleeps 4
2 Queen Beds
View all photos for OCEANFRONT SUITE WITH TERRACE
OCEANFRONT SUITE WITH TERRACE
Highlights
Air conditioning
Memory foam bed
Blackout curtains
Separate bedroom
Premium bedding
Down duvet
Hairdryer
Private bathroom
50 sq m
1 bedroom
Sea view
Sleeps 2
1 King Bed
Similar properties
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Carretera Tulum-Bocapaila KM 9.5, Tulum, QROO, 77760
What's nearby
Tulum Beach - 1 min walk - 0.1 km
Ven a la Luz Sculpture - 3 min drive - 3.2 km
Las Palmas Public Beach - 12 min drive - 10.6 km
Playa Paraiso - 14 min drive - 11.3 km
Tulum Mayan Ruins - 19 min drive - 15.9 km
Getting around
Tulum Intl. Airport (TQO) - 74 min drive
Restaurants
Rosa Negra Tulum - 2 min drive
Ilios | Greek restaurant in Tulum - 2 min drive
ARCA - 2 min drive
Secrets Tulum Beach Club - 2 min drive
Tulumunchies - 20 min walk
About this property
Casa Gitano
Casa Gitano puts you in a great location, within a short 10-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a beach bar, a terrace and a garden.
Languages
English, Spanish
At a glance
DONE
Hotel size
17 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:30 PM
Front desk staffed during limited hours
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (aged 2 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
DONE
Pets
Pets allowed (2 total, up to 15 kg per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free secured, uncovered on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Beach bar
Travelling with children
Children stay for free (see details)
What to do
On a private beach
Free beach club
Services
Front desk (limited hours)
Concierge services
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Terrace
Spa services
Banquet hall
Reception hall
Outdoor furniture
Room amenities
Be entertained
IPod docking station
Smart speaker
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Window screens
Sleep well
Down duvet
Blackout curtains
Premium bedding
Memory-foam mattress
What to enjoy
In-room massage
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Hairdryer
Towels
Stay connected
Desk
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Service fee: 5 per cent
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 30 to 60 for adults and USD 30 to 60 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Casa Gitano Hotel
Casa Gitano tulum
Casa Gitano Hotel tulum
Frequently asked questions
Does Casa Gitano offer free cancellation for a full refund?
Yes, Casa Gitano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Gitano?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 15 kg per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Casa Gitano?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Gitano?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Casa Gitano and nearby?
Casa Gitano has a private beach and spa services, as well as a garden.
Are there restaurants at or near Casa Gitano?
Yes, there's an on-site restaurant.
What's the area around Casa Gitano like?
Casa Gitano is a short 1-minute walk from Tulum Beach and 6 minutes' walk from Sian Ka'an Biosphere Reserve.
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Casa Gitano Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
8 May 2025
Great stay highly recommend
Payal
Payal, 5-night trip
10/10 Exceptional
1 Apr 2025
Beautiful place, great service, beautiful beach area
Refilwe
Refilwe, 3-night trip
10/10 Exceptional
9 May 2025
I’d recommend staying here to anyone. The staff is unbelievable
Larry
Larry, 4-night trip
10/10 Exceptional
17 Apr 2025
The front desk was amazing and all the hotel stagf
Mariana
Mariana, 3-night trip
4/10 Fair
10 Jul 2025
Be aware of sargasso...
When in season, they should avise the upcoming clients about the sargasso invasions, because it makes impossible the use of the seashore.
Also, pay attention to your bills, there's the tendency in the area to overcharge the visitors.
Eugenia
Eugenia, 7-night trip
8/10 Very good
28 Dec 2024
Beautiful location and very nice staff.
Hamidreza
Hamidreza, 3-night trip
8/10 Very good
11 Mar 2025
Quiet, low key, away from the party scene of Tulum. One of the last resorts on the strip with access to quiet beaches.
Edward Andres
Edward Andres, 5-night trip
10/10 Exceptional
4 Jan 2025
Best beach club
Nicole
Nicole, 1-night trip
10/10 Exceptional
2 Nov 2024
Great place food and quiet. Clean beach
Dylan
Dylan, 1-night trip
2/10 Poor
23 Apr 2025
RUN AWAY
The room was advertised on hotels.com at $178/night. We only stayed one night because it was not as advertised. The hotel then charged our AmEx card $4,071.00 for a one night stay! Needless to say, I am disputing the charge.
Pam
Pam, 7-night trip
8/10 Very good
7 Apr 2025
The staff were great! Alan & Armando really did do all they could to resolve issues. I could tell they cared and that’s all that matters to me! It’s a beautiful setting. All these places on the coast get battered by wind, so the ocean front buildings look beaten up (but it’s understandable) The beach has more seaweed than they could handle removing - which was a bummer. But we would definitely stay there again at a different time of year.
Andrew
Andrew, 6-night trip
10/10 Exceptional
4 Oct 2024
Casa Gitano has a great services and very clean room, staffs very friendly. I love the place .
Sarah
Sarah, 4-night trip
10/10 Exceptional
1 Oct 2024
Fantastic property. Quiet, secluded, great food/drinks. A/C worked amazingly.
David
David, 3-night trip
10/10 Exceptional
6 Nov 2024
Excelente
OMAR
OMAR, 3-night trip
10/10 Exceptional
6 Feb 2025
Pure perfection
Casa GITANO is the perfect getaway place for couples. Especially Monday thru Thursday. Very quiet and relaxing. The service was extra friendly and courteous and we always had everything we needed. Our room was just pure perfection- our bed was facing the sea with a small pool on the porch. Waking up with White gauzy curtains blowing in the breeze every morning was quite beautiful. The shower was inside but had an outdoorsy feel with great smelling soap and hair products. I would stay here again and highly recommend it to anyone. Also very short walk to nice restaurants and shopping! Great stay!!
Tosha
Tosha, 4-night trip
10/10 Exceptional
4 Aug 2024
This place was a dream! All the staff was friendly and super helpful!! We’ll be back!
Candis
Candis, 4-night trip
4/10 Fair
23 Feb 2025
This felt like a hostel....Stay at Malca Instead
This hotel experience might have been one of the worst we have ever had - it felt like a youth hostel - the service is non existent both at the front desk (which isn't 24 hours) - and at the restaurant which takes FOREVER to bring drinks and food - the rooms are in terrible shape, everything is old, the hotel is entirely under construction - there is no security presence and the servers barely spoke English - when we complained, nothing was done and it seemed like they could care less - cough up the extra money and stay at Casa Malca
Verified traveller
3-night trip
6/10 Good
21 Jan 2025
I have been to mexico many times and several properties.
The hotel was overpriced for what it had to offer.
The door to the room would not lock, air conditioner blew on your head all night. Shower had to run for 5 minutes to get hot water. The toilet had to be plunged per day to keep flowing. The restaurant food was just ok for the price and the service was not great. Irene at the restaurant was the best. She was tentative and friendly. I was not impressed with this hotel. I feel as if the IG posts have hyped it up.
karyn
karyn, 5-night trip
2/10 Poor
19 Jan 2025
This property is not ready to welcome guests.
With the exception of a handful of rooms that have been upgraded and offered to influencers, the rest of the property (and especially the "Jungle Suites" is in bad shape and not ready to welcome guests. We had to change rooms three times and each room was worst then the previous - broken locks, shoddy windows and stained windows, clogged showers and leaking sinks. The grounds are not well kept either.
Verified traveller
5-night trip
10/10 Exceptional
7 Apr 2024
Beach was very clean, they have staff rake out the weeds early in the morning, beautiful beach. Tacos are amazing. Saturday house music vibes are lit. Food and drinks are expensive but so is everything else in Tulum. I would stay again with incentives ;)
Karla
Karla, 3-night trip
2/10 Poor
10 Dec 2024
The property lists a pool as a amenity, and they do not have a finished pool for guests to use. We specifically booked the hotel because it lists pool and even mentions it in their FAQ. They are being extremely difficult in the refund process. False advertising is illegal, and I would not book with them, or use expedia for any trip booking, as expedia has provided zero support in this matter.
Jennifer
Jennifer, 5-night trip
8/10 Very good
15 Apr 2025
Good enough but potential to do better
We loved how we were welcomed. Both individuals at the reception were really nice and gave us all a welcome cocktail. We also had a sweet lady clean our room and never took anything.
We really wanted to like everything about this place and spend as much money and time here, but our very first morning at the restaurant was a disaster. My friends ordered coffee (basic coffee) but they did not receive the first coffee for at least 45 minutes. I don't know why the waitress did not share that the coffee machine was broken as soon as she noticed it. It wasn't until half hour later when my friends asked, she shared that information. They could have decided to go elsewhere for breakfast and save her the stress. We also had a couple orders gone wrong. Two of us had ordered huevos rancheros. One order came with the fried eggs as the menu mentioned but the other order came with scrambled eggs. When I told her that my order came with scrambled eggs for some reason, she responded by saying that's how huevos rancheros are made. I don't understand why she would make up that lie to ruin a good experience. She could have just apologized and fixed that order. My friend had requested omellete with everything which includes a green on the menu but it came out without the vegetable listed. She then stated that everything meant only ham and cheese. I don't know why she just didn't clarify that when my friend ordered an omelette with everything. we really avoided the restaurant after that.
Kao nou
Kao nou, 4-night trip
2/10 Poor
7 Aug 2025
Hotel sin alberca.
Mal, 7 pm la habitación no estaba lista, no hay alberca en un hotel al lado del mar, increíble.