Can’t believe that Nova park hotel in Pattaya is the one of Nova group that becomes to the chain hotel. How this hotel is pass for standard audit? Firstly when i walk directly to check-in i have to greeting the staff first. During my check-in (there is no have another gust around front desk) after I finished register staff just give me a keycard but do not inform me anything! Example the way to elevator, open-close time for pool, facilities in room (at least if you see that the guest is a women, mostly they use a hairdryer) you must inform guest that there is no have hairdryer in the room, but can borrow and put deposit. Not waiting until the guest go to the room and call back to ask. The good things is the cleanliness, the room is clean, the bed is comfortable. The location is not far from mall.
It's a really nice place, walking distance to soi6.
Excellent breakfast, even if it's in a different building, it's 2 min away.
Maybe the hotel could be refurbished, but it's not a big issue. Excellent facilities with swimming pool
No complains really