Can’t believe that Nova park hotel in Pattaya is the one of Nova group that becomes to the chain hotel. How this hotel is pass for standard audit? Firstly when i walk directly to check-in i have to greeting the staff first. During my check-in (there is no have another gust around front desk) after I finished register staff just give me a keycard but do not inform me anything! Example the way to elevator, open-close time for pool, facilities in room (at least if you see that the guest is a women, mostly they use a hairdryer) you must inform guest that there is no have hairdryer in the room, but can borrow and put deposit. Not waiting until the guest go to the room and call back to ask. The good things is the cleanliness, the room is clean, the bed is comfortable. The location is not far from mall.
It's a really nice place, walking distance to soi6.
Excellent breakfast, even if it's in a different building, it's 2 min away.
Maybe the hotel could be refurbished, but it's not a big issue. Excellent facilities with swimming pool
No complains really
Vlad
Vlad, ทริป 13 คืน
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2/10 แย่
3 พฤศจิกายน ค.ศ. 2024
Aircon is broken, does not cool and leaks a big puddle on the bedroom floor. There is mold everywhere. Bathroom sink had a leaky pipe and caused puddle in bathroom. Reception is rude and unhelpful. Did not get the room I payed for. Refused to change my room. Don’t waste your money
Joseph
Joseph, ทริป 28 คืน
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8/10 ดีมาก
31 ตุลาคม ค.ศ. 2024
I had a nice time there. And I will stay there the next time I come to Pattaya. I hope I can get the same room.
Charles
Charles, ทริป 8 คืน
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8/10 ดีมาก
27 ตุลาคม ค.ศ. 2024
Overall it’s a good place to stay, It’s quite an old place so will be a bit dated in some areas, Cleaners were great who came in and cleaned everyday and gave fresh towels, Only 2 complaints is the shower is not consistent with hot water and majority of the time is cold/warm, only other is there is a club at the back or the side of the hotel that plays really heavy bass music past 4am everyday which can become quite annoying and can awake even deep sleepers