When we checked in, we wanted to change an invitation with two beds and they told us that it was no problem that they would change it for me, that it would take a little longer for them to contact us, when the room was available, which never happened, we waited around nine at night until we returned to the hotel and it was then that they had to go ask for my key, because they never contacted me.
To start, we arrived and the place was clean, but some things or certain parts looked old or lacked maintenance
The second night the window did not close the lights, they did not turn off and we contacted the reception three times they told me it was a matter of 10-15 minutes three times we called and they never answered the problem we had to sleep with the window open imagine in Las Vegas when it sings of light that there is with the window open then, it begins, what was not convenient and I would not want to return to that hotel.