A really mixed stay this time, sadly. It was neigh on impossible to eat at one of the hotels 4 restaurants without having booked weeks in advance, so we were stuck with a buffet dinner which was pretty average, and got even worse when they tried to tell us at check out that it cost £10pp more than they’d told us the night before - AND they’d whacked on what would be a very generous tip for two served meals. Bearing in mind both of ours were buffet meals (dinner & breakfast), it felt like it was adding insult to injury!! The beds were clean and comfy at least, but our bathroom clearly hadn’t been cleaned properly before we checked in, with various hair clumps stuck to the wall in the shower and bath. The staff were lovely when we did complain about the state of the room, the restaurant pricing and tips, but it’s a shame it needed to be mentioned at all and just meant it ended the stay on a bit of a low note. This was our 3rd stay at CM and it seems they’ve maybe become a bit tired and not quite the luxury hotel they used to pride themselves on being. Still a lovely property but just need to tighten up the standards a bit, I think.